Admin Assistant Physician

3 weeks ago


Toronto, Canada St. Michael's Hospital Full time

The Administrative Assistant formally reports to the Clinical Leader Manager (CLM) while providing day-to-day clinical and administrative support to a physician, or group of physicians. The Administrative Assistant coordinates daily activities of the physician’s office/clinic and ensures smooth functioning of the physician’s practice, while providing professional and caring service to the patients.

**DUTIES & RESPONSIBILITIES**:
The primary duties and responsibilities of this specific role will be supporting patient care by answering and triaging phone calls and incoming faxes to support the gynecology group of physicians.

Other duties and responsibilities may include some combination of the following based on the priorities of the practice:

- Scheduling patient and physician appointments
- Answering, screening, and transferring phone calls
- Registering patient visits
- Preparing and distributing surgical documents as appropriate
- Maintaining patient confidentiality
- Creating and maintaining an efficient filing system for active, pending, and processed referrals
- Maintaining an updated database of appointments, diagnoses, and disposition decisions
- Creation and maintenance of patient files
- Attending meetings: taking and typing of meeting minutes
- Typing and providing assistance with the preparation of research documents, teaching materials for seminars/lectures, grant proposals/publications, and presentation materials
- Accurate handling and preparation of OHIP billing procedures
- Overseeing of accounts receivable and payable functions for physicians
- Providing basic office management and organization, maintaining an updated inventory or supplies and equipment
- Booking travel and hotel arrangements, meeting rooms, and catering as required
- Accurate transcription for correspondence for physician’s office could include dicta typing
- Other duties as assigned

**QUALIFICATIONS**:

- Graduate of a recognized Medical Administration program, or equivalent experience
- Successful completion of a Medical Terminology certificate
- Excellent interpersonal and communication skills, with an ability to clarify priorities amongst CLM and physician(s)
- Professional and consistent customer service skills



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