Food and Drink Supervisor Enthusiast/f&b Supervisor

6 months ago

Toronto, Canada Canopy by Hilton Toronto Yorkville Full time

Are you looking for an exciting career opportunity in Hospitality? Join one of Canada’s most successful companies that strives to take your talent to the next level. With 19 hotels currently owned and managed by Easton’s Group of Hotels and 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. We strive to provide our valued employees with great benefits, perks, training, and growth opportunities.
**Canopy by Hilton Toronto Yorkville - Canada’s **_first_** Canopy by Hilton What an exciting time to weave a new fabric into the vibrant neighbourhood of downtown Toronto**
- Canopy by Hilton resides within the Lifestyle realm of Hilton Hotels, embodying refined comfort and design, with sharp connectivity to the neighborhood it calls Home. **Five essential** aspects Canopy embraces for the total guest experience include **Energizing Comfort, More Included Value, Surprising Extras, The Just Right Room, and Local Know-How.**
- Culture is key at Canopy, with team members known as **“friendly enthusiasts”,** who engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest.
Attention to detail and an energetic environment ensures Canopy’s **“Positively Yours” **service culture is a kept Brand promise, delivering a consistent **“positive stay”, **where memories are made, and comfort is guaranteed.
**Canopy by Hilton Toronto Yorkville **is an** **184-room hotel with one restaurant, street-level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada.
**Join Now**:

- If you are dedicated to exceptional service delivery, passionate about Hospitality, results-driven, eager to grow, and appreciate a phenomenal working environment, Easton’s is your career partner of choice
**We Offer**:
**Benefits**
- ** Wellness Days**:

- ** Employee Social Events**:

- ** Staff Meals**:

- ** Hilton-wide Hotel Discounts**:

- ** Training and Professional Development**:

- ** Health, Vision, and Dental Coverage**Third-Party Employee Assistance Program**

**Position Title**: Food and Drink Supervisor Enthusiast/Food and Beverage Supervisor - to cover Maternity Leave**

**Reports To**: Lead Food and Drink Enthusiast**

**Job Overview**

**Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.**

**Duties and Responsibilities**
- ** Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.**:

- ** Respond promptly and professionally to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.**:

- ** Ensures food on the buffet or from the kitchen has a good presentation.**:

- ** Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.**:

- ** Inspect the restaurant daily to ensure high-quality food and food presentation and cleanliness.**:

- ** Conduct pre-shift meetings to inform staff of daily events. Review daily specials.**:

- ** Ensure side work duties are complete and tables are set before, during and after operating hours.**:

- ** Promote teamwork and quality service through daily communication and coordination with other departments.**:

- ** May routinely greet guests, serve food and beverages, take reservations, and maintain reservations book if applicable.**:

- ** Always provides a professional image through appearance and dress.**:

- ** Follows company policies and procedures.**:

- ** Assist the banquet department as needed.**:

- ** Perform other duties as assigned.**

**QUALIFICATIONS AND REQUIREMENTS**
- ** High school diploma or equivalent and one year of food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.**:

- ** This job requires the ability to perform the following**:

- ** Carrying or lifting items weighing up to 50 pounds**:

- ** Remain stationary for extended periods.**:

- ** Moving about the outlet(s)**:

- ** Handling food objects and products**:

- ** Bending, stooping, kneeling.

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