Food and Drink Enthusiast/server

6 months ago

Toronto, Canada Canopy by Hilton Toronto Yorkville Full time

**What an exciting time to weave a new fabric into the vibrant neighbourhood of downtown Toronto**

***Say hello to Canopy by Hilton Toronto Yorkville Canada’s **_first_** Canopy by Hilton.**

***Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighbourhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices.

Culture is key at Canopy, with team members known as **“friendly enthusiasts**,”** that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest.

Attention to detail and an energetic environment ensures Canopy’s **“Positively Yours” **service culture is a kept Brand promise, delivering a consistent **“Positive Stay,” **where memories are made, and comfort is guaranteed.

**Canopy by Hilton Toronto Yorkville **is an** **184-room hotel with a restaurant, street-level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada.

**Position Title**: Server/ Food and Drink Enthusiast

**Reports To**: Director, Food and Beverage/Lead Food and Drink Enthusiast

Job Overview

Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.

**Duties and Responsibilities**
- Greet all guests and take beverage and food orders promptly and professionally.
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side work and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

**QUALIFICATIONS AND REQUIREMENTS**

Basic reading and writing. Food service experience with general knowledge of restaurant operations.

This job requires the ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds
- Remain stationary for extended periods.
- Moving about the restaurant
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling

Other:

- Communication skills are utilized for a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.

**_
Work Area: _**Kitchen and F&B Outlet(s)

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