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Simit & Chai offers a convenient and quality dining experience for the busy professionals. The emphasis on elevated breakfast and lunch items, along with finely crafted coffee and tea products, suggests a commitment to both quality and variety.
For the Supervisor role, a hands-on approach is essential to ensure smooth daily operations. This means being actively involved in overseeing the team, managing tasks, and ensuring customer satisfaction. The Supervisor will be responsible for tasks such as staff scheduling, inventory management, maintaining cleanliness and hygiene standards, handling customer inquiries or issues, and also assisting with food preparation or serving during busy periods.
Given the location and target demographic of office workers, efficiency and attention to details are key priorities for this role. They'll need to balance the demands of maintaining high standards with the need for quick service to accommodate the busy schedules of the clientele. This is an exciting opportunity for someone who thrives in a fast-paced, customer-oriented environment.
**Responsibilities**:
- Oversee and coach team as well as conducts regular check-ins with all staff
- Monitors business flow and efficiently schedules staff
- Ensures quality and consistency of our food and beverages upholding our standards and practices.
- Maintains high levels of quality control, hygiene, and health and safety
- Upholds professional restaurant image, including restaurant cleanliness, proper work uniform and appearance standards
- Establishes and enforces exceptional outstanding customer experience
- Preparing espresso based drinks, our specialty drinks and teas.
- Preparing sandwiches and brunch items.
- Serving display items.
- Arranging, restocking merchandiser and shelf products.
- Taking customer orders & payments.
- Maintenance & Cleaning duties
- Opening & Closing duties.
**Qualifications**:
- Supervisory and Customer Service experience
- Demonstrated ability to lead
- Prior similar experience in a coffee shop and breakfast/lunch service environment (having worked with semi-automated espresso machine extensively and able to craft espresso-based drinks in a high-paced environment as well as sandwiches).
- Excellent communication skills
**Job Type**: Part-time
Pay: $20.00 per hour
Expected hours: 30 - 35 per week
Additional pay:
- Overtime pay
- Tips
**Benefits**:
- Discounted or free food
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Day shift
Ability to commute/relocate:
- Toronto, ON M5V 1N4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Food preparation: 2 years (required)
- Supervisor: 2 years (required)
- Barista (espresso machine use): 2 years (required)
Licence/Certification:
- Smart Serve (required)
- Food Handler Certification (preferred)
Work Location: In person
