Underwriting Support Specialist

3 weeks ago


Laval, Canada Mastrocola Risk Management Inc. Full time

Support Specialist

**Responsibilities**:
**WORK FROM HOME OPPORTUNITY**:

- Summarize medical records in both English and French with the great majority in English.
- Occasional customer interaction in both English and French.
- Document customer interactions and resolutions in a clear and concise manner.
- Collaborate with other members of the team to escalate and resolve complex issues.
- Identify opportunities for process improvement to enhance customer satisfaction.

**Experience**:

- Must be fluently bilingual/literate (English in French)
- Previous experience in an administrative role is preferred.
- Strong attnetion to detail with the ability to think analytically and logically.
- Excellent communication skills, both written and verbal.
- Ability to work independently as well as part of a team.
- Ability to prioritize tasks effectively.

**Job Types**: Full-time, Part-time
Part-time hours: 25-35 per week

**Salary**: $25.00-$28.00 per hour

**Benefits**:

- Casual dress
- Company events
- Paid time off
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-10-09



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