Underwriting Support Specialist
3 weeks ago
Support Specialist
**Responsibilities**:
**WORK FROM HOME OPPORTUNITY**:
- Summarize medical records in both English and French with the great majority in English.
- Occasional customer interaction in both English and French.
- Document customer interactions and resolutions in a clear and concise manner.
- Collaborate with other members of the team to escalate and resolve complex issues.
- Identify opportunities for process improvement to enhance customer satisfaction.
**Experience**:
- Must be fluently bilingual/literate (English in French)
- Previous experience in an administrative role is preferred.
- Strong attnetion to detail with the ability to think analytically and logically.
- Excellent communication skills, both written and verbal.
- Ability to work independently as well as part of a team.
- Ability to prioritize tasks effectively.
**Job Types**: Full-time, Part-time
Part-time hours: 25-35 per week
**Salary**: $25.00-$28.00 per hour
**Benefits**:
- Casual dress
- Company events
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2023-10-09
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