Sales Operations Coordinator/coordonnateur.trice

3 weeks ago


Remote, Canada Triton Digital Canada Inc. Full time

Triton Digital is a global internet technology company powering the digital audio marketplace. Our software is designed to help broadcasters, podcasters, and music services streamline their day-to-day operations, build their online audience, and maximize their online revenue. We also operate a global audio ad exchange delivering a quick and effective way for brands to reach a range of audio audiences through a single platform.

The Triton Digital Sales team is currently looking for a **Sales Operation Coordinator**, based out of our downtown Montreal office, to assist the Sales Operations Manager and the Sales team with proposal generation, account management, and client communication.

If you thrive in a fast-paced environment and with the challenge of meeting stringent deadlines, if attention to detail and resourcefulness are words that describe you and if professionalism and communication are part of your skill set, you might be a fit for our team

**Main Responsibilities**
- Support the Sales team in all aspects of the sales process;
- Research potential market opportunities;
- Help manage proposals, contracts and other client interactions;
- Ensure the smooth and accurate flow of information;
- Sales forecasting and reporting (Revenue, Pipeline, pacing reports etc.);
- Execute various projects for the Global Head of Revenue;
- Manage technical tools and platforms, including CRMs (Salesforce, Hubspot), often in collaboration with IT and Marketing.

**Qualifications & Competencies**
- Minimum 2 years previous experience in a Sales Support role;
- University Degree;
- Proficient use of Microsoft Office, specifically Outlook, Excel and PowerPoint;
- Resourceful, efficient and detail oriented;
- Strong organizational and people skills;
- Able to multi-task accurately in a fast-paced environment;
- Able to perform independently and proactively;
- Excellent oral and written communication skills in English required;
- Able to work well under pressure while responding to client deadlines;
- Salesforce experience is an asset;
- Other language (French and/or Spanish) preferred.

Triton Digital est une entreprise mondiale de technologie d’Internet qui propulse le marché audionumérique. Nos logiciels sont conçus pour aider les diffuseurs, les podcasters et les services de musique à améliorer leurs activités quotidiennes, à développer leur auditoire en ligne et à maximiser leurs revenus y afférant. Nous gérons également un processus mondial d’achat d’espaces publicitaires qui offre aux entreprises une façon rapide et efficace de joindre un vaste auditoire audionumérique à partir d’une seule plateforme.

L’équipe des ventes de Triton Digital est présentement à la recherche d'un **coordonnateur.trice des ventes** pour ses bureaux du centre-ville de Montréal, pour assister le gestionnaire des ventes ainsi que l’équipe des ventes à générer des propositions, gérer des comptes et communiquer avec la clientèle.

Si un environnement dynamique offrant le défi de rencontrer des délais serrés vous stimule, si les mots « souci du détail » et « débrouillardise » sont des termes qui vous définissent, et si vous faites preuve de professionnalisme et êtes un habile communicateur, vous pourriez être la personne qui correspond à ce que recherche notre équipe.

**Principales responsabilités**
- Assister l’équipe commerciale dans tous les aspects du processus de vente;
- Étudier les possibilités de marché;
- Aider à gérer les propositions, les contrats et les autres interactions avec les clients;
- Assurer la circulation fluide et précise de l’information;
- Prévision et rapports sur les ventes (Revenues, Pipeline, rapports de stimulation, etc.) ;
- Exécuter divers projets pour la responsable mondiale des revenues;
- Gérer les outils et plateformes techniques, y compris les CRM (Salesforce, Hubspot), souvent en collaboration avec l'informatique et le marketing.

**Qualifications et compétences**
- Au moins 2 ans d’expérience préalable dans un service de support commercial;
- Diplôme universitaire;
- Maitrise de Microsoft Office, en particulier Outlook, Excel et PowerPoint;
- Ingéniosité, efficacité et souci du détail;
- Solides compétences organisationnelles et interpersonnelles
- Capacité d’accomplir plusieurs tâches à la fois, de façon précise, dans un environnement dynamique;
- Capacité à travailler de façon autonome et proactive;
- Excellentes habiletés de communication orale et écrite en anglais requises;
- Capacité à bien travailler sous pression tout en respectant les échéances des clients;
- Expérience dans Salesforce, un atout;
- Connaissance d’autres langues (français, espagnol) de préférence.



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