Program Assistant

5 months ago

Nepean, Canada Western Ottawa Community Resource Centre Full time

Title: Service Coordinator - BILINGUAL, Community Support

Reports to: Team Manager, Community Support

Program: Community Support

Approved by: Director, Client Services

Date Approved: January 2020

:
The Service Coordinator, Community Support, is part of a multi-disciplinary team that addresses issues related to supporting independent community living for older adults and adults with disabilities. This position is responsible for working assessment, delivery and coordination of a range of community and social services for the identified population.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

- Providing initial contact to all new clients to Community Support Services, establishing rapport, assisting in identifying needs and providing information about services;
- Receive, intake and complete assessment, planning and interventions for programs and referrals to programs through contact directly with clients and caregivers through telephone contacts, home visits, off site service provision and walk ins;
- Responsible for all aspects of assessing client eligibility and need for service delivery including but not limited to: Meals Delivery, Transportation, Foot Care, Diners Clubs, Going Home Program, Integrated Care and Enhanced Support Services
- Providing ongoing point of contact to all clients accessing Meals Delivery, Transportation, Foot Care, Diners Clubs, Going Home Program, Integrated Care and Enhanced Support Services
- Support and consult with team members to ensure that services and supports are delivered and maintained meeting the individual needs of the older adult / adult with disabilities as identified in their Care Plan/ Care Plan
- Consult and work with clients Power of Attorney and/ or Substitute Decision Maker when necessary
- Proving information and referral information to clients, families, care givers, community members, and other health care and social service professionals
- Provide referral for counseling and support to clients as required, as well as follow up
- Develop, maintain, implement and evaluate appropriate safety and security measures for clients, volunteers and paid drivers
- Complete Supervision and evaluations for volunteers as required
- Receive requests for service from clients and work with Program Assistant(s) to meet service requests
- Identify risk factors and provide appropriate support for social isolation, mental health, and social determinants which impact the general well-being and health of community members
- Coordinate and complete services for clients referred by the Going Home Program.
- Refer clients where appropriate and necessary to external support services including but not limited to Primary Care Outreach, Essential Health and Social Supports, City of Ottawa, Personal Care Independent Living. Geriatric Assessment Outreach Team, Geriatric Psychiatry Community Services of Ottawa, Adult Day Programs, and Care Coordination
- Follow up with clients by telephone and / or home visit when there is a change in client’s health or needs
- Complete Community Home safety checks of known vulnerable individuals
- Facilitate education and support groups as required
- Arrange payment from subsidy funds if client unable to pay for services
- Link with appropriate service providers and/or community resources
- Communicate and liaise with community partners to ensure effective provision of service delivery
- Maintain a client case load for consistent support and follow-up
- Monthly follow up with new clients and waitlisted clients

Advocacy:

- Support and promote advocacy skills of community members and assume an advocate role as required
- Support and advocate on behalf of clients and their families in obtaining services through other social and/or health providers
- Actively participate in committees regarding services available, gaps in services and issues affecting clients and their families

Community Education:

- Promote awareness of issues affecting older and persons with disabilities amongst colleagues and community members
- Develop community strategies to increase awareness of issues affecting members of our communities served
- Participate as a staff member in internal and external meetings, public relations events, fundraising events and media contacts as requested
- Responding to community requests for information
- Presentation to community groups as requested
- Engage in outreach activities to heighten public awareness of the Centre and its services, focusing on rural transportation
- Promote CSS Services through development of internal and external promotional material
- Collaborate with Corporate Service for internal and external publication of promotional material

Coordination of Policy and Service:

- Participate as a Community Support team member at internal and external meetings
- Take a leadership role and/or participate in advocacy and coordination committees of social and health services on a local level, particularly related to issues affectin

  • Program Assistant

    6 months ago

    Nepean, Canada Western Ottawa Community Resource Centre Full time

    **PROGRAM ASSISTANT - FAMSAC** : The Program Assistant - FAMSAC ensures the efficient operations of the FAMSAC Food Cupboard whilst ensuring the interests of clients and volunteers are served. The Program Assistant - FAMSAC will work closely with the Community Support Service Coordinators to establish relationships, network and connect with community...

  • Program Assistant Ii

    2 months ago

    Nepean, Canada Canadian Hearing Services Full time

    Canadian Hearing Services (CHS) has an opening for a Program Assistant II-General, based in Ottawa. Reporting to the Supervisor, Hearing Healthcare Client Experience, the Program Assistant II-General is responsible for assisting the region by providing reception, administrative, and program support across all CHS programs and services. - **This is a...

  • Program Assistant

    5 months ago

    Nepean, Canada Ottawa-Carleton District School Board Full time

    The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where...

  • Program Administrator

    5 months ago

    Nepean, Canada triOS College Full time

    triOS College Business Technology Healthcare Inc., is actively seeking a dynamic **Program Administrator** to join our administrative team through hybrid work to support our **Ottawa Campus.** **PRIMARY PURPOSE**: The major purpose of this position is to provide a point of contact for all students and manage program administration. The Program Administrator...

  • Global Programs Coordinator

    5 months ago

    Nepean, Canada Pets Canada Full time

    Do you love pets? Are you a professional who’s very reliable and doesn't need constant direction? Did you always dream of going to work with your dog? Pets Canada may be the perfect work environment for you. We are seeking to recruit an energetic, dedicated, self-motivated individual, with a love for animals. **ABOUT PETS CANADA** Pets Canada’s...

  • Developmental Service Worker

    5 months ago

    Nepean, Canada Hazelwood House Incorporated Full time

    Hazelwood House is a small non-profit organization that provides day programming in a group setting for adults with developmental disabilities. Our mission is to enrich the lives of adults with developmental disabilities by eliminating obstacles, fostering meaningful connections and by creating a safe and supportive atmosphere where all abilities are...

  • Assistant Ece

    5 months ago

    Nepean, Canada Guide and Grow Daycare Centre Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Child care centre **Level of expertise**: - Assistant **Tasks**: - Bathe, diaper and...

  • Assistant Ece

    5 months ago

    Nepean, Canada Guide and Grow Daycare Centre Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Child care centre **Level of expertise**: - Assistant **Tasks**: - Bathe, diaper and...

  • Assistant Manager

    5 months ago

    Nepean, Canada NEPEAN SAILING CLUB Full time

    **Responsibilities**: - Assist the manager in overseeing daily operations of the store - Provide excellent customer service and resolve any customer complaints or issues - Train and develop new team members on store policies and procedures - Assist in recruiting and hiring new employees - Manage inventory and ensure stock levels are maintained - Monitor...

  • Chiropractic Assistant

    5 months ago

    Nepean, Canada LiveWell Family Health Centre Full time

    **About us** LiveWell Family Health Centre is a small business in HEALTH_CARE_MEDICAL in Nepean, ON K2G 6B1. We are professional, customer-centric, rewarding, and our goal is to improve the health and well-being of our community. Our work environment includes: - Wellness programs - Lively atmosphere - On-the-job training **Chiropractic Health Assistant -...

  • Dental Assistant

    5 months ago

    Nepean, Canada dentalcorp Canada Full time

    Benefits of Joining Our Team: - Competitive compensation - Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! - Employee and Family...

  • Developmental Service Worker

    5 months ago

    Nepean, Canada Hazelwood House Incorporated Full time

    Hazelwood House is a small non-profit organization that provides day programming in a group setting for adults with developmental disabilities. Our mission is to enrich the lives of adults with developmental disabilities by eliminating obstacles, fostering meaningful connections and by creating a safe and supportive atmosphere where all abilities are...

  • Administrative Assistant

    2 months ago

    Nepean, Canada Barrhaven Child Care Centre Full time

    Position: Administrative Assistant Full Time Position: Monday-Friday 8:00-4:00 $18.00 per hour Qualifications: - Administrative skills with a minimum of two years’ experience in clerical and reception tasks. - Minimum High School diploma and or College administration diploma - Current Criminal Reference Check for the Vulnerable Sector - Current Valid...

  • Ece Assistant

    5 months ago

    Nepean, Canada Weefolk Playhouse Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Support early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children - Assist early childhood educators or supervisors in keeping records - Engage children in activities by...

  • Human Resources Assistant

    5 months ago

    Nepean, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Educational Assistant

    5 months ago

    Nepean, Canada ABA Connections Inc. Full time

    **EFL Lead Therapist Job Description** **Position Summary** An EFL Lead Therapist organizes, supports, and assists with life and independent living programming for clients and youth diagnosed with learning, intellectual or physical disabilities in the Essentials for Living Program. EFL Lead Therapists provide clinical skill instruction and implement...

  • Caregiver Assistant

    3 weeks ago

    Nepean, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a compassionate and dedicated Caregiver Assistant to provide essential care to clients in Canada. In this role, you will assist individuals with daily living activities, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal hygiene, dressing, and mobility.Provide support with medication...

  • Special Assignment Assistant

    2 weeks ago

    Nepean, Canada Ottawa Catholic School Board Full time

    Our Lady of Peace CUPE 2357 (10 month, Level 4B) **Why Work With The Ottawa Catholic School Board**: The OCSB proudly serves over 50,000 students in 91 schools. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We...

  • Activities Assistant/aide

    5 months ago

    Nepean, Canada Alavida Lifestyles Full time

    Alavida Lifestyles is looking for a **Full Time Activities Assistant/Aide **for our retirement residence located in **Nepean - Ottawa, ON**. They will assist in the planning and implementation of recreational programs for Residents under the direction of the Recreation Manager. **Must be available to work occasional weekends.** - **RESPONSIBILITIES**_ -...

  • Assistant Director of Care

    5 months ago

    Nepean, Canada Extendicare Full time

    **Job Description**: Assistant Director of Care At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our medical team, you will provide care to residents in accordance with the standards of practice and offer leadership and guidance to the personal...