Full-time Family Services Associate
1 week ago
Ronald McDonald House Charities (RMHC) Manitoba supports the health and well-being of children by providing a home away from home and other services for critically ill, chronically ill, and seriously injured children and their families. Our programs include Ronald McDonald House, which provides accommodations for out-of-town families, and Ronald McDonald Family Room, a place of respite for both Winnipeg and rural Manitoba families inside HSC Children’s Hospital.
**Shift times are Monday to Friday 8 a.m. to 4 p.m.**
The full-time Family Services Associate works directly with the Senior Family Services Manager to coordinate the family services of Ronald McDonald House. This individual will be required to provide a compassionate guest experience, at all times, for all families requiring our support.
**General Responsibilities**:
- Assist and support guest families
- Assist with House programming
- Manage family services (policies and procedures)
- Ensure COVID-19 screening and protocols are followed
- Tracking of invoices and payments for third-party room payment authorizations
- Support housekeeping team
- Engage and motivate Family Services volunteers
- Support family-based programming
- Provide House tours to families when volunteer is unavailable
**Skills and Qualifications**:
- Passion for the mission of RMHC Manitoba
- Minimum of grade 12 education
- Energetic person with proven skills in customer service and attention to detail
- Strong relationship building skills
- Calm and caring manner through crisis with a desire to serve others
- Computer skills with some proficiency with Microsoft Office software programs
- Excellent written and oral communication skills
- Ability to climb stairs
- Experience in the hospitality sector an asset
Salary Range: $30,000 - $45,000 annually
Patricia Battellino, Senior Family Services Manager
Ronald McDonald House Charities Manitoba
62 Juno Street, Winnipeg, MB R3A 1H9
Thank you for your interest in RMHC Manitoba. All qualified applicants will be considered. However, only those selected for an interview will be contacted. No telephone calls please.
**Job Types**: Full-time, Permanent
**Salary**: $30,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends only
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2023-04-10
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