Service Advisor

Found in: Jooble CA O C2 - 2 weeks ago

Winnipeg MB, Canada Southeast Child & Family Services Full time

JOB TITLE SERVICE ASSISTANT - INTAKE AND ASSESSMENT COMPETITION # 2023-119R NATIONAL OCCUPATION CODE 42201POSITION TYPE FULL-TIME This is a brand-new unit to Southeast Child & Family Services. Under the direct supervision of the Supervisor, the Service Assistant will be assigned specific tasks related to the Intake and Assessment team. The Service Assistant will be assigned specific duties to ensure that all parts of the case plan are carried out as per Southeast Child & Family Services Agency Standards.
RESPONSIBILITIES:
Assist with all new intake files transferred to SECFS and determine the appropriate services under the Manitoba Child and Family Services Act, the child welfare Standards and Regulations, and An Act respecting First Nation, Inuit, and Metis Children, Youth, and Families.
Provide brief services to lower risk files to have them safely closed within a 3-month period.
Provide intensive services to high-risk files until the cases have stabilized and strong case plans are developed.
Provide updates and input on case plans to be included in transfer summaries, children in care forms, and closing summaries.
Provide written documentation to all case related activities including, but not limited to; transportation; school contacts; home visits; oversee family visits (supervised/ unsupervised).
Working in a role that is supportive and cooperative with the Intake and Assessment team supporting Direct Service workers.
Ability to work independently and take direction from various case workers and collaterals regarding best practices for children and families.
Ability to calmly and appropriately resolve conflicts that may occur within the job.
Working cooperatively with community collaterals and resources.
Supporting staff, clients, and care givers in their various roles.
Other duties as assigned.
QUALIFICATIONS:
Grade 12/equivalent and/or relevant post-secondary education (a combination of equivalent training and/or experience will be considered).
Demonstrated working knowledge of and familiarity with:

Indigenous culture and an understanding of the rural cultural environment
The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and families; Indigenous child welfare practices; First Nations history; and colonization
Ability to work independently and as part of a multi-disciplinary team.
Strong communication skills (i.e., oral, written and listening).
Demonstrated ability to support frontline workers by means of:

Completing first-draft submissions for CFSIS-related documentation
Tracking of case work (including face to face, transportation, etc.) related to children, families, and collaterals
Managing timelines
Receiving, documenting and following-up phone conversations relative to case work
Ensuring that all filing and bring-forward dates are managed with proficiency
Other office-related duties (i.e., photocopying, faxing, emailing, etc.)
Proficiency with MS Office (i.e., Word, Excel, Outlook and Teams).
Valid driver’s license and use of a personal vehicle.
A satisfactory Criminal Record Search, Child Abuse Registry Check and Prior Contact Check.
Please send a resume and cover letter to employerrep@abcentre.org . This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability. #J-18808-Ljbffr

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