Family Services Associate

3 weeks ago


Winnipeg, Canada Ronald McDonald House Charities Full time
NATIONAL OCCUPATION CODE 42201 POSITION TYPE PART-TIME (Sat & Sun; 4 pm – midnight, either weekly or biweekly) The part-time Family Services Associate oversees the day-to-day operations of Ronald McDonald House. This individual will be required to provide a compassionate guest experience, at all times, for all families requiring our support. The successful applicants must be self-motivated with the ability to work independently and collaboratively. The Family Services Associate should be adaptable and feel comfortable interacting with families from diverse backgrounds. The part-time positions are involved in House operations and also serves as a resource to families, social workers, hospital staff, and RMHC staff. The candidate must exude a caring, positive attitude and be a team player willing to help wherever needed. General Responsibilities:
  • Assist and support guest families
  • Assist with House programming
  • Manage House Operations (policies, procedures, facility maintenance assistance)
  • Ensure COVID-19 screening and protocols are followed
  • Support housekeeping team, as needed, by cleaning of common areas and bedrooms
  • Engage and motivate House volunteers
  • Participate in the implementation of family-based programs
  • Provide House tours to families
Skills and Qualifications:
  • Passion for the mission of Ronald McDonald House Charities Manitoba
  • Minimum of grade 12 education
  • Energetic person with proven skills in customer service and attention to detail
  • Strong relationship building skills
  • Calm and caring manner through crisis with a desire to serve others
  • Computer skills with some proficiency with Microsoft Office software programs
  • Excellent written and oral communication skills
  • Ability to climb stairs
  • Experience in the hospitality sector an asset
Please send a resume and cover letter to employerrep@abcentre.org. This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability. #J-18808-Ljbffr
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