Operations Coordinator
1 week ago
**Job Summary**
The position of Operations Coordinator is a highly trustworthy position responsible for assuring that all contracts are performed at the level described in the Scope of Work.
The Operations Coordinator works in conjunction with Account Managers, Management, Quality Control, Human Resources and Health and Safety departments to assure that employees are adequately trained in the safest way of job procedures.
**Responsibilities and Duties**
- Manage daily operations of area to meet business goals.
- Be responsible for quality control, staffing, training, work assignments and timesheets.
- Develop safe and positive work environment for staff.
- Ensure customer satisfaction by delivering timely and quality services.
- Quality control requires regular written or electronic on-site inspections conducted with Site Supervisor and/or customer.
- Ability to fill out clear, legible written reports, quality control inspections, Purchase Order request, employee evaluations, inventory reports and other forms as needed.
- Assist in interviewing, recruiting, and training staff.
- Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.
- Be organized and have neat appearance.
- Train staff on daily responsibilities, brand promotion and customer service activities.
- Evaluate employee performance and develop individual development plans.
- Address customer issues and queries in accurate and timely manner.
- Deliver supplies to various sites urban and rural. Be able to work flexible hours which includes evening and weekend work.
- Requires a driver’s license along with an annual abstract.
- Ability to work flexible hours.
- May require various clearances to enter some buildings.
- Able to support cleaners with their orders and periodic work.
- Ability to use technology including smartphone, tablets and personal computers.
- Complete workorders for our clients.
- Effective communicator and has a good working knowledge of cleaning.
- Other duties as directed by Management.
This position is essential for maintaining the operational efficiency of our organization, contributing to a positive work environment while supporting our team in delivering excellent service.
Pay: From $17.00 per hour
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
Application deadline: 2025-01-06
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