Operations Manager

1 month ago


Maple, Canada Best Rental Services Inc. Full time

**Operations Manager - Best Rental Services Inc.**

**Responsibilities**:

- Proficient and accurate completion of full cycle paperwork including contract write ups, invoicing, cycle billings etc. using Systematics Rental Software
- Answer a multi-line telephone system
- Provide detailed information to clients and respond to customer service issues in a timely manner
- Provide hands on leadership to the shop team in order to ensure key performance indicators and productivity measures are met
- Work collaboratively and closely with the parts and service department driving efficiency and quality metrics
- Manage and oversee drivers and their routes daily keeping efficiencies and customer service top of mind
- Assist with inventory planning to serve customer needs
- Build and promote strong, long lasting customer relationships with an emphasis on customer service
- Maintain the highest standards of safety and productivity
- Other duties as determined by the Management team
- Ability to lift 40lbs. and stand for prolonged periods of time
- Ability to load and unload customers as required

**Requirements**:

- Knowledge of various equipment lines including arial equipment, load bearing, compaction, earth moving, contractor tools etc. an asset
- Strong working knowledge of Microsoft products
- 3 + years experience in a similar role an asset
- Working knowledge of Systematics Rental Software an asset
- Post-Secondary education or equivalent experience
- Punctual and reliable
- Superior and well-developed sales, and communication skills
- Goal driven and willingness to go above and beyond.
- Self-starter with the ability to work independently
- Represent Best Rental positively with high energy and enthusiasm

**Benefits & Compensation**:

- Compensation based on years of experience
- Extensive benefits program available after 3 months
- Opportunities for advancement within the company

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

Work Location: In person



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