Analyst, HRis

**Position Number**: 50020571 /
**Department**: HR Administration, HRIS and Projects
**Campus**: Sir George Williams (Downtown)

**Salary**: $78,636.00 - $91,188.00 per annum
**Union/Association/HR Policy**: HR POLICIES

**Posting deadline**: March 9, 2023

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**NOTE**:
_This posting represents an indeterminate contract._

**SCOPE**
Reporting to the Manager, HRIS, the incumbent is a resource person with technical responsibilities related to system administration and training responsibilities related to enhancing the data management capability of HR personnel.

**PRIMARY RESPONSIBILITIES**
- Identify and define system issues and provide analysis of options and constraints. Monitor the operation of HRIS on a daily basis to assure the highest level of service and utility.
- Develop and maintain effective collaborative relationships with Human Resources (HR), Office of the Provost, and IITS personnel while providing support in relation to HR processes and procedures, as well as HRIS use.
- Develop and maintain relationships with the Office of the Provost and University Communication Services (UCS) personnel to ensure collaborative support of HRIS systems.
- Participate and coordinate in the activities of HR interns (students). Provide support and guidance for the interns’ assigned tasks, act as a mentor by training them so they can contribute to the team’s success.
- In collaboration with the HR Communications Advisor and UCS, develop and maintain the HR area’s internal and external web pages, ensuring timely and regular content updates.
- Develop and maintain HR department forms in various formats (Adobe, MS Excel, MS Forms, Web, etc.).
- Propose content review and placement recommendations with a goal to simplify content management and maintenance as well as overall navigation and user experience for HR content, internal (Carrefour, My CU Account, MS SharePoint, MS Teams, etc.) and external (concordia.ca).
- Assist HR in providing auditors, government, actuaries, and/or external groups by providing HR data upon request.
- Gather information and recommend solutions to improve procedures and/or minimize manual efforts, including duplication of efforts. Design, implement and test approved and improved solutions, while identifying gaps, risks, constraints and adhering to quality assurance. Document systems for the new solutions. Provide training and user manual, if necessary.
- Create database queries (may be often complex) and datasets to develop specialized management reports and to support planning and decision making.
- Address data integrity and accuracy issues and inform necessary parties to make necessary corrections.
- Develop metrics and reports trends to Manager on system utilization and capability.
- Ensure proper interface procedures are in place with other systems, internal and external.
- Perform other duties in support of the unit as assigned by the Manager, HRIS.

**REQUIREMENTS**
- Bachelor’s degree in Computer Science, Management Information Systems (MIS) or any related field and 2-4 years of work related experience developing solutions to complex problems in an HRIS environment.
- Business Analysis certification and ITIL certification are assets.
- Experience in handling day to day technical duties in a complex systems environment requiring interfaces and security issues.
- Experience in supporting HRIS system.
- Good knowledge (Intermediate level) of Access, Excel (for data analysis) and Word (for documentation creation and maintenance).
- Good knowledge (Level 4) of spoken and written English (ability to give and understand complex explanations, hypothetical questions, or abstract ideas); basic knowledge (Level 3) of spoken French. Written French is an asset.
- Strong analytical skills and an ability to work under pressure.
- Highly organized and able to prioritize multiple tasks and meet stringent deadlines.
- Excellent interpersonal and communication skills, able to work autonomously or as part of a team.
- Dedication to providing exceptional customer service.
- Good problem solving and process management skills.
- Proven skills in client relationship management.
- Strong analytical and functional requirement documentation skills.
- Knowledge of SQL and PL/SQL, SAP S/4 (Payroll) and SAP Success Factors is required.
- Experienc