Concierge / Admin Assistant

2 weeks ago


Burlington, Canada Black & McDonald Limited Full time

Reporting to the Facility Supervisor, the Part-Time Concierge will be responsible for ‘front desk' operations at the Ron Joyce Centre (Burlington). Hours will be dependent on events and vacation coverage needs. Typical requirements will be weekend, and weeknight work, with occasional weekday coverage.

**Duties & Responsibilities, (includes but not limited to)**:

- Respond to all staff, student & visitor inquiries in a respectful & efficient manner.
- Document important information during each concierge shift in the Daily Logbook.
- Continuously and accurately maintain/amend class schedules/room booking schedule in DSB Connect.
- Each shift - note & communicate building system alarm status as per the Building Automation System.
- Monitor performance & communicate directly with transportation service provider as required, escalating to the Facility Supervisor when necessary.
- Interface with building security personnel on a continuous basis to ensure that the safety of all personnel is being overseen adequately. Escalate concerns to the Facility Supervisor when/as required.
- Maintain & monitor critical key box located at Front Desk.
- Assist on-site Facility Supervisor to ensure all work is completed in accordance with contract requirements, including providing support in event coordination.
- Assist on-site Facility Supervisor to oversee tasks relating to service, preventative maintenance performance, work order performance, and subcontractor supervision.

**Competency Requirements**:

- Organized & can prioritize tasks effectively
- Communicates Effectively
- Continuous Learning
- Customer Focus
- Holds Self Accountable
- Problem Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others
- Maximizes Business Performance and Team Effectiveness

**Skills Requirements**
- A college diploma in business administration, (or equivalent facility experience and knowledge)
- 1-5 years of experience in a coordination or administrative role preferred
- Facility coordination experience would be considered an asset
- Excellent organization and time management skills


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