Application & Infrastructure Analyst I

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:49533**

The assignments for the staff in this position are generally more support related and are assigned and monitored by senior levels or project manager. The staff in this position adheres to work plans and analyze, develop and evaluate systems and technologies, including operational performance requirements, database standards, documentation and support activities. There is limited involvement in long-range planning.

The staff in this position is capable of operating independently within a single technology stack under moderate supervision. The AIS I staff may provide mentorship and cross training to other staff.

**Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way. With a focus on the **City of Edmonton’s Cultural Commitments **of Safe, Helpful, Accountable, Integrated and Excellent, you will**:

- Perform solution delivery and operational maintenance for assignments with established procedures or support of a vendor or senior resources expertise, as well as supporting projects as part of the team
- Actively maintain knowledge in one or more identifiable specialisms
- Complete research and feasibility studies
- Investigate problems in systems, processes and services; assist with the implementation of remedies and preventative measures
- Review requirements and specifications, and define test conditions
- Conduct system software maintenance tasks
- Analyze, develop and maintain technology systems, including operational performance requirements, database, standards and documentation
- Provide support on the use of existing methods and tools
- Maintain ongoing awareness of, and contribute to, reporting for issues escalated to the vendor for support
- Other duties as required

**Qualifications**:

- Completion of the twelfth school grade or GED
- One of the following combinations of education and experience:

- A degree in a related discipline and 1 year of relevant experience; OR
- A post-secondary diploma in a related discipline and 2 years of relevant experience; OR
- A 1-year related certificate and 4 years of relevant experience
- Proven ability to evaluate complex business process alternatives and translate those processes in a system design with consideration for cost to build and support, as well as audit requirements
- Ability to complete software development and support
- Experience with SaaS Applications, ORACLE / PLSQL, Python, Javascript, Web services,.NET, Bootstrap, CSS, JQuery, Web API, JSON, and REST/SOAP
- Experience with Crystal, XtraReports, PowerShell, and/or Web security is an asset
- Computronix POSSE certifications is an asset
- A good understanding of recognized industry bodies of knowledge, both generic and specific and a desire to actively seek new knowledge for personal development and mentoring or coaching others
- Communicates fluently, both verbally and in writing, and can present complex information to both technical and non-technical audiences
- Proven time management skills and the ability to plan, schedule, and monitor work to meet time and quality targets
- Facilitates collaboration between stakeholders who share common objectives
- Ability to work independently or as a part of a team
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested

**_ Up to 1 permanent full-time position_**

**Hours of Work**: 33.75 hours per week, Monday to Friday. Evening and weekend shifts may be required.

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

**Salary**: $43.384 - $54.671 (Hourly); $76,431.76 - $96,316.63 (Annually)

**Talent Acquisition Consultant**: AS/MZ

**Classification Title**: Application & Infra Analyst I

**Posting Date**: Apr 23, 2024

**Closing Date**: May 7, 2024 11:59:00 PM (MDT)

**Number of Openings (up to)**: 1 - Permanent Full-time

**Union**: CSU 52

**Department**: Open City and Technology

**Work Location(s)**: Century Place, 7th Floor, 9803 - 102A Avenue Edmonton T5J 3A3

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