HR Business Partner, Liquor Retail

6 months ago

Edmonton, Canada SNDL Full time

**HR Business Partner, Liquor Retail**

**ABOUT SNDL**

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.

**Job Overview**

Reporting into the Senior HR Business Partner, we are looking for an HR Business Partner to provide support to our liquor stores. In this role, you will work both from the Edmonton SNDL office and in-store (75%/25% split), where you’ll guide business leaders and employees through employee relations matters, investigations, leadership and employee development, and change management to name a few. While building important relationships with the Operations team, you’ll coach, advise, and mentor business leaders on human resources best practices by bringing proactive, compliant, and innovative solutions forward in order to achieve business objectives. You will also work with the HR team, corporate, and retail leaders, to help move HR initiatives forward.

**Scope of Role**
- Act as the primary HR contact for a sector of the business, supporting business stakeholders, including C-suite leaders, Operations Managers, Retail Managers, and employees at store level.
- Provide advice, guidance, and investigative support by conducting effective, thorough and objective investigations related to complex claims and complaints; assist store management teams with conflict management, dispute resolution or other employee relations matters.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees in the applicable provinces, reducing legal risks, and ensuring regulatory compliance, while providing advice on relevant legislation including the Employment Standards and Human Rights.
- Building and editing HR training resources and facilitation of training to improve overall efficiency, effectiveness, and user experience.
- Research and design HR related projects or programs from start to finish, including project management of all associated tasks (with a project team as needed) and implementation to the business. Following up to understand measures of success and feedback.
- Provide day-to-day performance management guidance to the Retail Managers (e.g., coaching, career development, succession planning, disciplinary actions, and terminations).
- Work closely with management and employees to improve employee engagement, build morale and culture, while increasing productivity and retention.
- Complete and coordinate the administration, tracking, and auditing of documentation and information involved in the full employee life cycle: onboarding, performance check-ins, corrective action plans, terminations, and other employee data as needed (e.g. work permits, leaves of absence, etc.).
- Develop and provide inferences from statistics and reporting pertaining to HR related metrics, including trend analysis, feasibility reviews, problem/resolution identification, and measurement of success for HR initiatives.
- Work with the Occupational Health and Safety (OH&S) team to provide support on the implementation of OH&S policies and programs, while also providing support on issues related to disability management, leaves management, and working with business leaders to facilitate return to work protocol and workplace accommodation as required.
- Supporting the business and HR leaders by conducting needs analysis, research, and interpreting those insights into possible strategies or action items to help create project plans and implementation strategies.
- Participating in peer review for HR team members as requested, to confirm accuracy, reduce risk, and broaden perspective.
- Participate in the monthly rotation for management of the general HR phone line and general HR inbox.
- Understanding of total rewards programs and strategies (base pay, benefits, etc.).
- Keeping up to date with current HR trends, best practice, proposed bills, and legislation changes in the provinces we operate in.
- Participating and advocating best practices for our diversity and inclusion strategy.
- Perform other duties as assigned to support the HR team.

**Knowledge and Experience**
- 3-5+ years in a Human Resources Generalist, Advisor or Business Partner role.
- Familiarity in the retail sector is an asset.
- Investigation training and presentation/facilitation training is an asset.
- Strong computer skills and proficiency with various HR databases and the full Microsoft Office suite of products (specifically Outlook, Word, Excel, PowerPoint, Visio).
- Must pass a basic security clearance.
- Travel to stores will be required; reliable transportation and a valid driver’s license is necessary.

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