Receptionist

2 months ago


Québec, Canada Hôtel Travelodge Montréal Centre Full time

**Place of work**: 10 Sherbrooke St W, Montreal, Quebec H2X 4C9

**Status**: Full time/Permanent

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

**Who are we**:
**Why join the Tidan team**:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.

Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company.

We believe in teamwork and are committed to creating a high performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

Reporting to the Front Desk Supervisors, the front desk clerk takes room reservations, greets guests on arrival and during their stay, provides information on the establishment and its services as well as on tourist attractions and receives payments client.

**Task description**:

- Take reservations Coordinate guest arrivals and departures Sell hotel products and services Collect payments for services offered
- Respond to various questions relating to the establishment's services, tourist attractions and various activities in the region
- Coordinate group arrivals and departures
- Route incoming calls
- Handle customer complaints
- Perform any other task related to customer service

**The unavoidable**

**Skills**:

- Able to work in a team
- Computer skills and knowledge of IQWARE
- Give sense of initiative
- Resourceful and versatile
- Skills for interpersonal relations
- Demonstrates discipline and rigor in the execution of his tasks

**Training**:

- DES (High school diploma)

**Languages**:

- We require bilingualism (French and English) because we serve an international clientele.

**Availability**:

- Variable schedule (From 7:00 a.m.), evenings and weekends


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