Bilingual Manager, Program Implementation and

6 days ago

Toronto, Canada Child Development Institute Full time

**Who we are**

Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development Institute (CDI), we are passionate about helping our communities' most vulnerable members and their caregivers. It motivates each of us to face what can be difficult situations while continuously finding the purest joy in play, in silence, in advice, and in the unbelievable strength and resilience of our young clients. Joining us now is a rewarding opportunity to be part of an organization that is built on a legacy of more than 100 years of helping children and families.

Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion. As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person from when they begin their life. Every child and family that reaches out to us is unique, and we value and embrace their individuality. We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience. With their trust in us, we guide children and families along a supportive journey. It is an often difficult path and simultaneously the most rewarding experience for providers, children and families.

**Who we need**

SNAP®, which stands for Stop Now And Plan, is an evidence-based cognitive behavioural model that provides a framework for teaching children struggling with behaviour issues, and their parents, effective emotional regulation, self-control and problem-solving skills. The primary goal of SNAP is to help children to stop and think before they act, and keep them in school and out of trouble

Reporting to the Senior Manager, Implementation and Affiliate Relations, we are looking for a **Bilingual Manager, Program Implementation and Training**. You will take ownership of the successful implementation of our SNAP program at new affiliates (i.e., school boards, mental health organizations, government-run or funded youth justice service providers, etc.), working in close partnership with our training team to create a pathway to success. You will oversee the day-to-day operational activities of a team of trainers and consultants, providing coaching, mentoring, and team leadership to ensure the team adheres to best practices related to the relevant model. Your role will include overseeing operations, analyzing data, and communicating with stakeholders at all levels, all with the goal of successful program implementation.

**Who you are**

You are a Bilingual Program or Project Manager with implementation and team leadership experience, or you may be experienced in the SNAP program. You have a background, or interest in, mental health or social services, and you are looking for an opportunity to make a deep impact by blending your operations, people, and project management experience to expand access to our highly successful and in-demand SNAP program.

**What's in it for you**

**_ Profound purpose._** You want to lead the growth and expansion of the SNAP program. You want to contribute to the day-to-day program management while gaining exposure by networking across the country at conferences and events and bringing attention to the importance of our work.

**_ Increased impact._** This is an opportunity to be part of a leader in the field and to gain personal and professional recognition while bringing light to the incredible impact our evidence-based programs have.

**As our new Bilingual Manager, Program Implementation and Training, you will**:

- _ Develop and manage a project plan._ You will oversee all phases of program implementation, from pre-implementation to training, consultation, and maintenance. You will proactively monitor the implementation of Key Performance Indicators (KPIs), and identify and resolve issues as needed.
- _ Create strong partnerships. _You will work with the senior manager of I&AR to develop and maintain effective relationships with key Affiliate sites, partner organizations, funders/donors, the Government, and other community stakeholders You will oversee the licensing process with Affiliate sites, including new licenses and license reviews.
- _ Provide support._ You will assist trainers and consultants in resolving site-specific implementation challenges and offer guidance on adaptation requests according to agency protocol. You will coordinate workflow and monitor the team's performance i

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