Student Support and Intervention Specialist

3 weeks ago

North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Position Summary**:
Join our team as a Student Support and Intervention Specialist Reporting to the Senior Manager of Counselling, you'll play a vital role in strengthening community networks to support students facing personal and academic challenges. As a resource for faculty, staff, and counsellors, you'll respond swiftly to complex mental health issues, facilitating referrals and providing ongoing case management. Collaborating with students and stakeholders, you'll develop individualized case management plans using a solution-based and stepped-care approach, ensuring comprehensive student care.

**Responsibilities**:
**Case Management**
- Coordinates case management services for students, fostering collaboration with key departments like Counselling, Academic Area, and Student Conduct.
- Provides consultative advice on students in distress, conducting preliminary risk assessments, including suicide risk evaluation, and determining appropriate interventions or referrals.
- Assists front-line office staff with student inquiries, supports, and escalated situations.
- Cultivates positive relationships with campus resources and community health service providers.
- Applies expertise in the Freedom of Information and Protection of Privacy Act (FIPPA) and relevant legislation, ensuring adherence to confidentiality standards and understanding the limits of confidentiality.

**Administration**
- Enters data into the data base (i.e. student withdrawals, referrals, etc.); photocopies and distributes to appropriate service areas such as Admissions and Financial Assistance Departments.
- Creates accurate and timely documentation and pull reports to provide statistical information when required.

**Communication**
- Represents Personal Counselling department at events and training, both virtual and in-person.
- Provides information and guidance to students, faculty, staff, and community agencies on ALS and Counselling services.
- Builds relationships with local community resources for student support.
- Addresses inquiries from Personal Counselling applicants and students, offering information and referrals.
- Performs other assigned duties

**Qualifications**:
**Education**
- Minimum four (4) year Bachelor’s degree in Social Work, Counselling, Community Mental Health, Psychology.

**Experience**
- A minimum of three years of work in mental health programs. Specifically working with youth or young adults in community mental health settings or in educational settings.
- Experience working with computer software (e.g., MS office) and data management systems.
- Experience working in environment and directly supporting individuals with complex mental health needs.

**Skills**
- Ability to work with staff and students in a highly collaborative and innovative team-based environment.
- Initiative and good judgement and problem-solving skills to work in a fast-paced multicultural academic environment.
- Able to work independently and have good organizational skills.

**Note**:

- A skills assessment test will be administered during the recruitment process.

A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted. Equivalency will be assessed by the talent acquisition team.

**Job Details**

**External Posting Date**:March 1, 2024
**External Closing Date**: March 7 ,2024
**Pay Range**: Payband I - $38.01 - $44.05 (Start Rate: $38.01)
**Hours**:35 Hours per week
**Work Type**:On-site
**Shift**: Monday - Friday 9:00am - 5:00pm;
**Ideal Start Date**:
**End Date**: 5/2/25

**Job Type**:Full-time, Contract

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic,

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