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Shipping Associate

5 months ago

Ottawa, Canada Tallysman Wireless Full time

We are a rapidly growing company and have an immediate opening for a Shipping Associate to join our team.

Under the direction of the Manager of Warehouse and Logistics, shipping associates support the team in completing the daily activities of the shipping department. Daily activities roll into weekly and month-end targets that the shipping associate will assist in meeting customer schedules and shipping targets.

The position is Full-Time and located in **Ottawa, Ontario, Canada**.

**Environment**

**Responsibilities**
- Prepare shipping documents as required for domestic and international customers using online tools. Documents will include shipping labels, commercial invoices, certificates of origin, packing lists and other customs documents as necessary.
- Prepare export documents for high-value international shipments using Canadian Export Reporting System (CERS).
- Prepare shipping documents manually as necessary for freight shipments following in-house templates.
- With support, troubleshoot shipment delays while in transit. Communicate with carriers, customs staff and customers to keep goods moving.
- Prepare boxes for shipping using packaging material on hand.
- Prepare pallet shipments for pickup. This includes palletizing boxes, wrapping, labelling and moving shipments to the loading dock for pickup.
- Coordinate outbound shipment pickups with couriers and freight forwarders to ensure goods leave as scheduled.
- Liaise with other departments, including sales, finance and production teams, to ensure no barriers exist to prevent goods from leaving on time.
- Coordinate with the Supply Chain Team to manage warehouse space and organize outbound shipments with inbound shipments so both can leave and arrive without interference.
- Coordinate with the Supply Chain Team to maintain a clean, safe and organized workspace.
- Order shipping supplies online from partners, monitor in-house supplies, and coordinate with Supply Chain to replenish.
- Occasional assistance to the production team may be required (assistance with packing or product labelling) to ensure a shipment can leave as scheduled.

**Expected Results**

While working independently on assigned tasks to meet daily, weekly and monthly shipping schedules, the shipping associate will troubleshoot and notify the Manager in a timely manner when barriers present that may require assistance or intervention. An example is the late arrival of finished goods or changes requested by other stakeholders that could jeopardize on-time shipping. Work cooperatively with teammates and build relationships with other departments to keep goods moving.

**Qualifications**
- College Diploma in a relevant area
- Familiarity with international shipping documents and incoterms
- Ability to shift directions with competing tasks while keeping daily schedules in focus
- Ability to lift and move heavy packages
- Proven track record of clearly communicating information to problem solve with internal and external stakeholders

We offer our employees a competitive benefits package and an exciting and challenging environment.

Tallysman® Wireless accommodates people with disabilities throughout the recruitment and selection processes.