IT Support Specialist

4 weeks ago


Toronto, Canada Alliance Technology Associates Inc. Full time

Alliance Technology Associates helps small to medium size companies leverage technology to run their business. We provide consulting, implementation and support for various technology solutions. We build and secure networks, implement cloud solutions (such as Google Workspace and Microsoft 365), provide support for PCs and Macs and mobile devices. We are essentially the IT department for our clients.

Key Responsibilities:
Your primary responsibility will be to maintain our clients IT environment and provide client support. At the same time, deliver exception service in a friendly and professional manner.
- Performing maintenance and administrative tasks on client networks and devices
- Proactively monitor managed client networks and end point devices
- Troubleshoot technical issues remotely and onsite
- Majority of our work is performed remotely but there are occasional travel to client sites (1-2 days per week)
- Onsite network cabling, network equipment and other hardware (e.g. workstations and printers) installation
- Some physical labour is necessary (such as lifting ladder, network rack, computers, printers, etc.)
- Completing service tickets and creating and maintaining documentation
- Staying current with technology and improving your skills and knowledge

General Requirements:

- Legally able to work in Canada
- Drivers license and vehicle
- Strong communication skills (English written and verbal)
- Excellent customer service skills
- Strong troubleshooting and analytical skills
- Excellent time management
- Detail-oriented and takes pride in quality of work

Technical Qualifications:

- Microsoft Windows 10 and 11 (Configuration, administration and troubleshooting)
- Mac OSX (Configuration, administration and troubleshooting)
- Experience in supporting mobile devices (iOS and Android)
- Strong understanding of networking and network security
- Help desk/technical support experience: minimum 2 years
- Computer networking experience: minimum 2 years

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Application question(s):

- REQUIRED: Are you legally able to work in Canada?
- REQUIRED: Do you have a valid drivers license?
- REQUIRED: Do you have a reliable vehicle?

Work Location: Hybrid remote in Toronto, ON


  • IT Support Specialist

    3 months ago


    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Provide technical support to users regarding computer hardware, software, and network-related issues. - Troubleshoot and resolve hardware and software problems in a timely manner. - Install, configure, and maintain computer systems and peripherals. - Set up and manage user accounts and access permissions. - Perform system upgrades...


  • Toronto, Canada Campus Support Full time

    **Position Job **Title**:Bilingual Talent Acquisition Specialist****: - **Reports To**:National Director of Talent Acquisition - **Location**:Toronto, ON - **Salary**:$55K - $60k + bonus + comprehensive benefits package - **Status**:Full time permanent, **hybrid** **ABOUT US** *** Campus Support is a centralized service center that supports its clients in...

  • IT Support Specialist

    3 weeks ago


    Toronto, Canada Starport Managed Services Full time

    **Job Summary** **Responsibilities** - PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting - VMware, Hyper-V, Datto, Veeam, Azure and AWS - security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation,...

  • IT Support Specialist

    3 weeks ago


    Toronto, Canada Trooh Full time

    **IT Support Specialist** Toronto Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sought-after locations. As leaders in audience targeting, we have built scale and impact through our Campus and...

  • IT Support Specialist

    1 month ago


    Toronto, Canada Bialik Hebrew Day School - Viewmount Branch Full time

    IT Support Specialist Bialik Hebrew Day School seeks an IT Support Specialist position to work in our busy IT Department. This is a full-time position that may be offered on a permanent or temporary contract basis, subject to the satisfactory conclusion of a three-month probationary period from the date of commencement of employment. The IT Support...

  • IT Support Specialist

    4 weeks ago


    Toronto, Canada Nuspark Inc. Full time

    We are looking for an experienced **IT Specialist** to join our team, who will be responsible for the effective operation of information technology (IT) services and support across the organization. **Why Join Rychiger Canada Inc.O/A Nuspark?** Rychiger Canada Inc. converts complex engineering designs into flexible, real-world solutions. We design and...

  • IT Support Specialist

    2 weeks ago


    Toronto, Canada Nuspark Inc. Full time

    We are looking for an experienced **IT Specialist** to join our team, who will be responsible for the effective operation of information technology (IT) services and support across the organization. **Why Join Rychiger Canada Inc.O/A Nuspark?** Rychiger Canada Inc. converts complex engineering designs into flexible, real-world solutions. We design and...

  • IT Support Specialist

    3 weeks ago


    Toronto, Ontario, Canada ASSA ABLOY Sicherheitstechnik GmbH Full time

    ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing...


  • Toronto, Ontario, Canada United Rentals Full time

    United Rentals is seeking a motivated and resourceful Account Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The Account Support Specialist will work closely with Account Managers to ensure that all client needs are met...


  • Toronto, Ontario, Canada Atlantis IT group Full time

    Document Control SpecialistToronto,ON REMOTEContractResponsibilities: Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices. This includes creating and updating documents such as design control plans, design history files, and...


  • Toronto, Ontario, Canada Atlantis IT group Full time

    ROLE - Document Control SpecialistLOCTION - Ontario, Canada,REMOTEContractJD:Document Control Specialist for medical devices is responsible for managing and maintaining all documentation related to the development, design, and production of medical devices.This includes creating and updating documents such as design control plans, design history files, and...


  • Toronto, Canada Ontario Securities Commission Full time

    **IT Client Support Specialist** **Information Services Branch** **Permanent, Full-time** **File #22-183** The **Ontario Securities Commission (OSC)** is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission’s...


  • Toronto, Canada Emson Creative Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • IT Support Specialist

    3 weeks ago


    Toronto, Canada Sinclair Interplanetary by Rocket Lab Full time

    **Why Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that access is now a reality thanks to Rocket Lab. Our team is 1,100 people strong and we're adding to it every week....

  • Messaging Specialist

    3 weeks ago


    Toronto, Canada Atlantis IT group Full time

    **Title: Messaging Specialist** **Location: Toronto, ON****: - Remote/Hybrid** **Duration: Long Term** **Description: - ** **MANDATE**: **ACCOUNTABILITIES**: Delivers a highly available and stable messaging services environment Participates in assigned projects following effective requirements, design, development and implementation processes Analyzes...

  • IT Support Specialist

    2 weeks ago


    Toronto, Ontario, Canada Starport Managed Services Full time

    Job SummaryResponsibilities PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting VMware, Hyper-V, Datto, Veeam, Azure and AWS- security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation, configurations and...


  • Toronto, Ontario, Canada Ontario Securities Commission Full time

    IT Client Support SpecialistInformation Services BranchPermanent, Full-timeFile #22-183The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario's capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission's mandate is to provide protection...


  • Toronto, Canada Baycrest Full time

    Behavioural Support Outreach at Baycrest Hospital has an opportunity for a **BEHAVIOUR SUPPORT SPECIALIST** **PERMANENT FULL TIME - 2 POSITIONS** 75 Bi-weekly Hours - Day-Evening including some weekends OPSEU 583 Hourly Pay Rate: $ 43.59 - $49.55 Baycrest has been appointed as the health service provider accountable for leading the implementation of the...

  • IT Support Specialist

    4 weeks ago


    Toronto, Canada Wise Publishing, Inc. Full time

    **Salary Range**: $50,000- 60,000/year **About Wise Publishing**: Wise Publishing, Inc. is a digital publisher and technology company but we’re much more than that; we’re a group of talented, passionate people who believe that consumers deserve the best possible information to help them make smart choices and get ahead. Our purpose is to empower...

  • Support Specialist

    6 days ago


    Toronto, Canada Actionstep Full time

    Soluno is a cloud-based Time, Billing and Accounting solution, which is based in Toronto Canada and services law firms across North America. Soluno is part of the Actionstep family, whose North American headquarters is located in Denver, Colorado.The Support Specialist is responsible for providing clients with a positive experience by ensuring timely...