Labour Relations Officer

2 days ago

Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- ROM24-475E

**Title**:

- Labour Relations Officer (RFT 1.0 FTE)

**Position Status**:

- Regular Full-time

**FTE**:

- 1.0

**Job Schedule**:

- Days

**Department**:

- Human Resources

**Union**:

- Non-union

**Site**:

- Royal Ottawa Mental Health Centre

**About The Royal**
- As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education._

**Objective of the Position**:
Reporting to the Manager, Labour and Employee Relations, the Labour Relations Officer is responsible for delivering appropriate and effective labour relations and employee relations services. The Labour Relations Officer is a key contact for hospital leaders in providing consultative services and support on labour/employee relations and human resource issues and operates as part of the Labour Relations team within the broader Human Resources Department. This position exercises independent judgement and initiative in relation to a broad range of labour and employee relations services including research, grievance processing and presentation, collective bargaining, recruitment issues, investigations and employer-union relationship building. The Labour Relations Officer works to ensure a consistent standard of proactive labour and employee relations across the organization.

**Duties**:
**Staff Relations**:

- Builds and manages the employer-union relationship, through effective facilitation and a consultative approach.
- Serves as a source of expertise with respect to the collective agreement, bargaining history, etc.
- Supports the development of labour relations skills of the unit managers through active participation in the grievance process; provides hands on training in labour relations matters including discipline, grievance handling including Step 2 hearings and general administration of collective agreements.
- Acts as a lead for collective bargaining with support from the Manager, Labour and Employee Relations and assists with research and preparation for the collective bargaining and in post-bargaining rollout and training initiatives with assigned clients.
- Partners with Labour Relations and Human Resources colleagues, the Manager, Labour and Employee Relations and the Manager, Human Resources and Central Scheduling Office to ensure all corporate initiatives are implemented.
- Supports facilitation and resolution of employee conflicts/Anti-Racism and Harassment Free Workplace issues.
- Leads investigations as delegated by the Manager, Labour and Employee Relations.
- Chairs Labour Management Relations Committee meetings as required and participates in Occupational Health & Safety Committees as necessary.
- Attend arbitrations as the hospital lead as required and delegated by the Manager of Labour and Employee Relations.

**Client Operations**:

- Develops a thorough knowledge of the assigned bargaining unit.
- Provides labour relations and human resource advice and consultation to management teams.
- Participates in corporate-wide HR initiatives and supports the development of improved employee relations across HR and LR.
- Strives to identify and implement administrative efficiencies within the labour relations services provided to clients.
- Represents Labour Relations on various committees both internal and external as required.
- Active participation in organizational restructuring, realignment, downsizing processes and implementation.
- Carries out other related projects and assignments as assigned.
- Contributes to the review, revision, introduction and implementation of new or updated policies and procedures as required.

**Qualifications**:

- Undergraduate degree specializing in Human Resources or Industrial Relations or a related area of study.
- Must have a minimum of 3 years broad and progressive labour relations experience preferably within a multi-union environment (CUPE, ONA, OPSEU).
- A combination of education and experience deemed to be equivalent may be considered.
- Active participation in collective bargaining (as a lead of the bargaining or bargaining support team) and contract administration.
- Knowledge and experience of Human Resources.
- Experience working in a diverse and decentralized organization, ideally in the hospital or public sector.
- Experience in dealing with significant organizational change.
- Thorough knowledge of hospital policies, rules, regulations and employment related legislation.
- Thorough knowledge of principles of labour relations and contract administration.
- Thorough knowledge of principles of diversity in the workplace.
- Thorough knowledge of

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