Commercial Program Coordinator

6 months ago

Cambridge, Canada Cowan Insurance Group Full time

-This role will be reporting to the Director, Broker Services & Programs, the Commercial Program Coordinator will be responsible for:

- Review and document Program Agreements, Products and caveats to gain in depth knowledge.
- Review and understand current Team Structure, Roles, allocated tasks and responsibilities.
- Review current processes to gain an in depth understanding.
- Document business processes, workflows related to each Program.
- Complete analysis of wordings for products and programs to understand differences.
- Complete analysis of formal processes and current state.
- Create Training documentation and support training initiatives within the team.
- Provide feedback and recommendations on training needs.
- Support team members with tasks as required.
- Assess the quality of the supporting documentation within the department, make recommendations
- Assisting in the planning, execution and reporting on projects.
- Collaborate with team members and leaders to understand the details within the Programs.
- Create proposal of standardized processes and identify areas for improvement.

**What you will bring**:

- Insurance experience an asset
- RIBO License or ability to obtain
- Experience in analyzing data relating to process and workflows required.
- Project Management experience an asset
- A well-defined sense of diplomacy, strong communication skills - both written and verbal
- Ability to summarize results in clear, concise, understandable language.
- Computer literacy, including effective working skills of MS Word, Excel and Outlook required

**Who we are**:
Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we’re proud to have been named one of Canada’s Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

- deliver insurance and risk management solutions to businesses, organizations and individuals.
- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

**What sets us apart?**

**Be in good company**
***Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

**Challenge your thinking**
***You're valued for your passion, drive and creativity. The pace is fast, but the work is meaningful, interesting, and complex, just the way you like it.

**Grow together**
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

**Benefits and perks**
- Competitive salary
- Participate in our comprehensive benefits plan on day one — no waiting period.
- Company-matched Retirement Savings Plan
- Company-paid training and development courses
- Community involvement
- Hybrid work environment

**Are you interested?**

**Please Apply**

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodation, please let us know at the time of our contact so that we may arrange for their provision.

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