Graphic Design and Customer Service
1 week ago
Position: Sales and Customer Service
- **Assist customers with instore purchasing and inquiries**:
- Using Accounting, POS system and debit / credit machine for processing
- Researching and pricing of product by customer inquiries (providing quotes)
- Answering telephone (script is provided for training)
- Team Fittings and providing answers to inquiries on order status
- Team order management (with team staff, parents, players)
- Attention to detail / accuracy / meeting deadlines
- Help task and manage part-time staff member
- Online / Website / POS
Managing Online team or individual orders
- Includes training on back end website (adding products, managing team orders, individual orders, packing, shipping out of orders)
- Managing inventory (store and online)
- Product knowledge**:Determining needs of customer (product, logos, etc)**:
- Research via catalogues, online current product
- Suggest designs, apparel and decoration to add to product lines
- Social Media: Using various Social media sites to post relevant content and images
- Create, (with the art department) and manage all published content (images, video, written).
- Engage with followers via: comments, re-posting etc.
- Miscellaneous**:Helping with shipping / receiving (sorting / packing up orders for screening, embroidery, schools, online orders)**
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: $18.00-$22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Graphic design: 1 year (preferred)
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