Automotive Service Advisor
3 weeks ago
'''Job Summary'''
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our customers, providing exceptional service and ensuring their automotive repair needs are met.
'''Duties'''
- Greet customers and listen to their concerns or requests
- Provide accurate and detailed information about automotive repairs and services
- Schedule appointments and manage the service department's workflow
- Communicate with technicians to ensure timely completion of repairs
- Prepare estimates and explain costs to customers
- Upsell additional services or maintenance packages
- Process payments and handle cash transactions
- Maintain customer records and update service history
'''Skills'''
To succeed in this role, you should possess the following skills:
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent sales and upselling abilities
- Exceptional customer service skills with the ability to build rapport and trust
- Proficient in cash handling and payment processing
- Familiarity with dealership operations and procedures
**Salary**: $45,000.00-$75,000.00 per year
**Benefits**:
- Company events
- Employee assistance program
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- service advisor: 1 year (required)
- Customer service: 1 year (preferred)
Ability to Commute:
- Hamilton, ON L9A 3P9 (required)
Work Location: In person
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