Global Lead HR Compliance

6 months ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**Summary**

As part of the Global Human Resources & Communications (HRC) team, the Global Lead HRC Compliance & Risk Management (“the Lead”) provides Risk Management and Compliance CoE oversight for Global HRC. Reporting to the AVP HRC Compliance & Risk Management, Group Functions, the Lead is a risk, data privacy and compliance professional who can provide compliance guidance, controls design, records management oversight, incident management services, risk management advice and leadership to the larger HRC organization. The incumbent will be actively involved in providing advice, guidance, and oversight to HRC projects, risk assessments, audit planning to the fast-paced Global HRC organization.
- This is a global role providing oversight and guidance to all countries where Manulife operates _.

**Key Responsibilities**:

- Coordinate and advise the development and implementation of HR risk & compliance programs within Global HRC
- regulatory compliance management
- privacy
- records management
- incident management
- audit testing
- business continuity plans
- unclaimed property
- anti-money laundering
- risk management
- Provide risk expertise to strategic initiatives and projects
- Review process documents, controls and policies and guide development of corrective action plans to improve risk management
- Provide standard methodologies regarding controls, incident management and compliance requirements
- Stay ahead of regulatory developments and emerging issues and trends, and review HRC practices, controls and processes to help ensure compliance
- Coordinate the preparation and presentation of compliance reports, risk assessments, SOX and audit reports and HRC inventories for senior management
- Key contact for Internal Audit, SOX Audit, Risk Management, Information Risk ensuring consistency and coordination
- Key liaison with Compliance and Privacy to improve reporting models and to develop compliance culture
- Provide consultative advice and training to HRC staff to promote risk aware culture
- Partner with Global, Divisional and Business Unit/Country Risk and Compliance professionals to ensure risks and issues are appropriately identified, reported and managed.
- Educate global HR teams on how to identify issues and the protocols for managing and reporting

**Qualifications**
- Strong related-work experience in risk or compliance with solid understanding of controls and procedures
- Demonstrated knowledge and expertise in HR-related risk management, records management, data privacy and compliance requirements and approaches
- Understanding of HR, risk and compliance business processes and systems (experience with Archer, Workday, Compass)
- Must possess a professional attitude and adhere to a high ethical standard
- Excellent judgement, analysis and issue assessment skills
- Excellent organizational, prioritization, and time management skills
- Strong consulting, communication and interpersonal skills including the ability to negotiate and influence at the senior management level
- Ability to identify, evaluate and make recommendations with respect to control, policies and procedures deficiencies
- Confirmed ability to identify opportunities for change and improvements
- Solid documentation and presentation skills
- Leadership skills and ability to collaborate in a global matrix environment
- Strong skills in relationship management, oral & written communication and customer service

LI-Hybrid

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

**Manu

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