Front Desk Agent

2 months ago

Jasper, Canada Jasper Inn & Suites by INNHotels Full time

Front Desk Agent - Jasper Inn & Suites

Job Summary:
As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important At Jasper Inn, our Front Desk Team wears most of the hats of a traditional hotel - from reservation specialist to activities director; our Front Desk Agents do it all

Full time, 40 hrs a week, year round
Starting Wage of $17 to $18/hour

Job Responsibilities:

- Responsible for the Check in and Departure of hotel guests.
- Answer the hotel phone, both internal and external calls.
- Be an expert on local and onsite services and be able to provide information about them.
- Sell and book local activities. Commission on some bookings.
- Use accurate accounting and cash handling procedures.
- Respond promptly and appropriately to guest requests.
- Communicate very effectively with all other departments within the hotel.
- Maintain an accurate inventory of rooms, reservations, and room assignments.
- Represent the culture of the Jasper Inn & Suites and build repeat guests.
- Perform other related duties as required.

Qualifications:
You are a team player who is excited to create a wonderful experience for the guests of Jasper Inn You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

- A passion for customer service and a strong attention to detail.
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity.
- Ability to work under pressure in a fast-paced work environment.
- Excellent organizational, communication and people skills.
- Friendly and pleasant demeanor, courteous, self-motivated, and professional.
- Ability to work efficiently with mínimal supervision, independently and as part of a team.
- Ability to work different shift hours and stand for an entire shift.
- Good PC skills: knowledge of Opera PMS is preferred, but not necessary.
- Previous Front Desk and/or Customer Service experience is preferred.
- Relevant education and experience in a hospitality or tourism setting.
- Excellent verbal and written English, a second language is an asset.

Who We Are:

- Jasper Inn is part of INNhotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

We Offer:

- A great work environment with opportunities for development and career advancement within Jasper Inn and the INNHotels family of hotels.
- A competitive compensation package.
- Group health plan.
- Staff events and seasonal discounts on local adventure activities.
- Hotel Discounts as part of the INNHotels family of hotels.

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Jasper, AB T0E 1E0: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you be requiring Staff Housing?

**Experience**:

- Customer service: 1 year (preferred)
- Front Desk: 1 year (preferred)

Work Location: In person

Expected start date: 2023-08-01

  • Front Desk Agent

    1 month ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    Salary: $17/hourWe are a seasonal property with positions starting May 9, 2024 until October 2024. For our international applicants, please note we do not have any LMIA spots available at this time. We are seeking a friendly and professional front desk agent to join our team at our hotel in the Canadian Rockies. As the first point of contact for our guests,...

  • Front Desk Agent

    2 weeks ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    Salary: $17/hourWe are a seasonal property with positions starting May 9, 2024 until October 2024. For our international applicants, please note we do not have any LMIA spots available at this time. We are seeking a friendly and professional front desk agent to join our team at our hotel in the Canadian Rockies. As the first point of contact for our guests,...

  • Front Desk Agent-jasper Townsite

    5 days ago

    Jasper, Canada True North Hostelling Association Full time

    **What makes us different from the rest** Have you ever dreamed of living in the middle of the Canadian Rockies? Well stop dreaming and make that a reality! Here at HI Jasper we can offer you that amazing and singular experience. You can stay with us for a season, and then stay the whole year because there is so much on offer, our wild surroundings will be...

  • Front Desk Agent, Lobstick Lodge

    2 weeks ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit? Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. This job requires relocation to Jasper, Alberta. This fun summer role fruns from June until October 2024 Compensation The starting salary for this position is $17.50 per hour. What perks can you...

  • Front Desk Agent, Lobstick Lodge

    2 weeks ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit? Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. This job requires relocation to Jasper, Alberta. This fun summer role fruns from June until October 2024! Compensation The starting salary for this position is $17.50 per hour. What...

  • Front Desk Agent, Lobstick Lodge

    1 day ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit? Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. This job requires relocation to Jasper, Alberta. This fun summer role fruns from June until October 2024 Compensation The starting salary for this position is $17.50 per hour. What perks can you...

  • Front Desk Agent-jasper Townsite

    2 days ago

    Jasper, Canada True North Hostelling Association Full time

    What makes us different from the restHave you ever dreamed of living in the middle of the Canadian Rockies? Well stop dreaming and make that a realityHere at HI Jasper we can offer you that amazing and singular experience. You can stay with us for a season, and then stay the whole year because there is so much on offer, our wild surroundings will be calling...

  • Front Desk/relief Night Audit

    4 weeks ago

    Jasper, Canada Jasper Inn & Suites by INNHotels Full time

    Front Desk/Relief Night Audit - Jasper Inn & Suites Job Summary: As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn & Suites by INNHotels, our Front Desk/Night Auditor wears many hats - from Front Desk Agent to Guest Liaison to Accounting; they do it all and...

  • Front Desk Agent

    2 months ago

    Jasper, Canada Best Western Plus Valemount Inn and Suites VALEMOUNT , BC Full time

    **Let your adventures begin here! This job requires relocation to Valemount BC, a small town located in the beautiful Robson Valley, You will be surrounded by friendly people, beautiful scenery and snow capped mountains.** **Staff housing available.** **Job Summary: Front Desk Agent and Night Auditor Available. **You will represent the hotel to the guest...

  • Front Desk Agent, Glacier View Lodge

    2 weeks ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. **This fun summer jobs starts immediately and runs until October 15, 2024!** Compensation: The starting wage for this role will be $17.50 per hour. What perks can you expect?: - $17.50 per day housing and meals...

  • Guest Services Agent

    3 weeks ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    We are a seasonal property with positions starting May 9, 2024 until October 2024. For our international applicants, please note we do not have any LMIA spots available at this time. We are seeking a friendly and professional guest services agent to join our team at our hotel in the Canadian Rockies. This position is responsible for supporting the front...

  • Guest Services Agent

    1 day ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    We are a seasonal property with positions starting May 9, 2024 until October 2024.For our international applicants, please note we do not have any LMIA spots available at this time.We are seeking a friendly and professional guest services agent to join our team at our hotel in the Canadian Rockies. This position is responsible for supporting the front desk...

  • Front Desk Agent, Glacier View Lodge

    2 days ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.This fun summer jobs starts immediately and runs until October 15, 2024Compensation:The starting wage for this role will be $17.50 per hour.What perks can you expect?:- $17.50 per day housing and meals (based on...

  • Front Desk Agent, Pyramid Lake Lodge

    2 weeks ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Demonstrating a positive attitude and good communication skills to ensure that a high level of customer service and safety is given to each guest. This position requires relocation to Jasper, Alberta. Explore Pyramid Lake Lodge here! **This fun summer role starts May 22 and runs until October 7, 2024!** Compensation: The...

  • Front Desk Agent, Glacier View Lodge

    2 days ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit? Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. This fun summer jobs starts immediately and runs until October 15, 2024 Compensation The starting wage for this role will be $17.50 per hour. What perks can you expect? $17.50 per day housing and...

  • Front Desk Agent, Glacier View Lodge

    2 weeks ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit? Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.  This fun summer jobs starts immediately and runs until October 15, 2024! Compensation The starting wage for this role will be $17.50 per hour.  What perks can you expect? ...

  • Front Desk Agent, Pyramid Lake Lodge

    2 days ago

    Jasper, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Demonstrating a positive attitude and good communication skills to ensure that a high level of customer service and safety is given to each guest. This position requires relocation to Jasper, Alberta. Explore Pyramid Lake Lodge hereThis fun summer role starts May 22 and runs until October 7, 2024Compensation:The starting...

  • Front Office Manager, Jasper Lodging

    3 weeks ago

    Jasper, Canada Banff Jasper Collection by Pursuit Full time

    Compensation: The salary range for this position is $47,000 - $50,000 annually What will be your daily pursuit?: The Front Office Manager, Jasper Lodging is responsible for the smooth operation of the Front Desk Teams across our hotels in the town of Jasper. This position will provide leadership to a team of supervisors and front-line team members, working...

  • Front Desk Agent, Pyramid Lake Lodge Jasper

    4 weeks ago

    Jasper, Canada Pursuit Collection Full time

    Compensation: The starting wage for this position is $17/hr. What will be your daily pursuit?: This position requires relocation to **Jasper, Alberta**. Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. What perks can you expect?: - Work in a dynamic, culturally diverse team from around the...

  • Front Desk Agent

    2 months ago

    Jasper, Canada Vantage Hotels Full time

    **If you love to be in the Rocky Mountains, enjoy the skiing, opportunities for outdoor exploration and want to share your excitement with guests, this might be the fit or you!** **Our Values**: **Love it** - Exemplify a culture of caring by showing sincere kindness and compassion to all people. **Own it** - Take responsibility for your actions, knowing...