Client Success and Training Specialist

3 days ago


Edmonton, Canada Syntec Business Systems Inc. Full time

We are seeking a tech-savvy and enthusiastic Client Success and Training Specialist for a permanent, full time position. The position will include providing new client onboarding and ongoing training. As well as writing and deploying training documentation for our point of sale and business management software. Our main focus is making life easier for the owners and employees of small to medium sized businesses within North America.

**Work Hours**

Monday to Friday: 7.5 hour shift between 7am and 5pm.

**Responsibilities**
- Maintain a professional demeanor and bolster client relationships.
- Contribute a welcoming presence for any new clients.
- Facilitate client success and training though voice, text and remote access.
- Create and maintain client facing documentation and knowledgebase.
- Participate in the continued improvement of our procedures and products.

**Required Skills**:

- Excellent communication skills.
- Exceptional customer service ability.
- Ability to work independently and within a team.
- Highly capable of understanding new concepts.
- Exemplary time management, prioritization and organizational skills.
- Expert knowledge of Windows operating systems.
- Experience with Apple computers would be an asset.
- Experience with WordPress would be an asset.
- Some knowledge of the Google suite would be an asset.

**Experience**

One to two years of experience preferred, but not required.

**Education**

A bachelor's degree or diploma in a related field, related certifications, or equivalent experience.

**Benefits**:

- On-site parking
- Casual dress
- Vacation & paid time off
- Health spending account
- Hybrid in office/remote work.

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00-$5,000.00 per month

**Benefits**:

- Casual dress
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Language**:

- English (required)

**Location**:

- Edmonton, AB (required)

Work Location: Hybrid remote



  • Edmonton, Canada Aon Full time

    Client Success Specialist (Vancouver, Calgary, Toronto) As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division. This is a hybrid role with the flexibility to work both virtually and from one of our offices Aon is in the business of better...

  • Channer Consulting

    3 days ago


    edmonton, Canada Channer Consulting & Training Full time

    About Channer Consulting & Training:  We are proud to have a team of diverse and inclusive professionals who are experts in their field. The team at Channer Consulting & Training (CCT) are advocates for the creation of inclusive opportunities that are truly representative of the communities where we work and live. Our passion for empowering our clients...


  • Edmonton, Alberta, Canada Channer Consulting & Training Full time

    About UsAt Channer Consulting & Training (CCT), we pride ourselves on being advocates for inclusive opportunities that truly represent the communities where we work and live. Our diverse team of experts is dedicated to empowering our clients and their communities through impactful training and advisory services.We have been serving Albertans since 2019,...

  • Training Specialist

    1 week ago


    Edmonton, Canada Paladin Airport Security Services Full time

    Training Specialist (SCTR) The **Screening Contractor Training Representative (SCTR)** is primarily responsible for the training of Screening Officers in accordance with our training program requirements and guidelines, including various software and systems. This is a unionized position - strict seniority will be observed. **Responsibilities** - Deliver...


  • Edmonton, Canada City of Edmonton Full time

    **Training Specialist II** Up to 18 months **Job Number***: **46930** Reporting to the Supervisor of Training and Development, this Training Specialist II professional position will focus on development, implementation, and evaluation of training programs/ projects for the purpose of educating employees. Success in this position is based on an in-depth...


  • Edmonton, Canada SNDL Full time

    **About SNDL** **About the Role** Reporting to the HR Manager, Specialized Functions, we are looking for a passionate Training and Development Specialist to join our HR team. In this role, you are responsible for driving the delivery of business-wide training and development initiatives to help our diverse and dynamic teams be successful in their roles....


  • Edmonton, Canada SIRKit Full time

    **Organization Summary**: SIRKit is a Managed Service Provider (MSP) established in 2007. We deliver efficient service by focusing on documented, repeatable processes and automation. Our work's efficiency allows us to deliver significant value to our clients while compensating our team fairly. Our clients are accustomed to a friendly, outgoing, and engaging...


  • Edmonton, Canada AIRmarket Inc. Full time

    **What Are We Looking For?** AirMarket is looking for a Customer Success Manager to help drive a high level of customer satisfaction, successful product use, and customer retention. As the Customer Success Specialist you will serve as the primary point of contact for customers and prospects, understand customer success criteria, address questions, resolve...


  • Edmonton, Canada The Grief and Trauma Healing Centre Full time

    **IF YOU ARE A SELF-MOTIVATED, DETAIL-ORIENTED, AND COMPASSIONATE ADMINISTRATIVE PROFESSIONAL LOOKING FOR A HEART-CENTRED COMPANY TO GROW WITH, WE WOULD LOVE TO HEAR FROM YOU!** **DUTIES OF THE POSITION INCLUDE**: - Working onsite at The Orchards location - Handling and coordinating active calendar - Scheduling and confirming appointments - Ensuring file...


  • Edmonton, Canada Trade Winds to Success Training Society Full time

    At Trade Winds to Success Training Society, our mission is to empower Indigenous individuals in Alberta by providing pre-trades training and employment services. We are currently seeking individuals interested in short-term contracts (5-6 weeks) to facilitate academic preparation and career skills development. Utilizing the Trade Winds curriculum, the...

  • Channer Consulting

    4 days ago


    edmonton, Canada Channer Consulting & Training Full time

    About Channer Consulting & Training: We are proud to have a team of diverse and inclusive professionals who are experts in their field. The team at Channer Consulting & Training (CCT) are advocates for the creation of inclusive opportunities that are truly representative of the communities where we work and live. Our passion for empowering our clients and...

  • Channer Consulting

    6 days ago


    edmonton, Canada Channer Consulting & Training Full time

    About Channer Consulting & Training: We are proud to have a team of diverse and inclusive professionals who are experts in their field. The team at Channer Consulting & Training (CCT) are advocates for the creation of inclusive opportunities that are truly representative of the communities where we work and live. Our passion for empowering our clients and...


  • Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    **Please Note**: This competition is limited to current salaried NAIT staff. This position also provides a consultative sales element with each direct customer exchange and lead generation. It offers the chance to delve into customer issues and engage in post-interaction follow-up, fostering customer relationships that revolve around delivering the ideal...


  • Edmonton, Canada Trade Winds to Success Training Society Full time

    At Trade Winds to Success Training Society, we are dedicated to empowering Indigenous individuals in Alberta by providing pre-trades training and employment services for graduates. We are currently seeking a dedicated Apprenticeship Retention Officer to join our team in Edmonton. The Apprenticeship Retention Officer will be responsible for securing and...

  • Success Specialist

    1 day ago


    Edmonton, Canada Riva International, Inc. Full time

    Riva is looking for an engaged and passionate Success Specialist to join our diverse, world-class team. We’re committed to supporting our clients with organized and methodical troubleshooting supporting the technologies today’s businesses need to succeed. **WHO YOU ARE** **WHAT YOU WILL BE DOING** More specifically, your duties will include: -...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50570** **What will you do?** - Conduct skills assessment and analyze the training needs to identify appropriate, relevant and required course content - Consult with internal and external stakeholders for program development and content delivery - Provide input for the development of priorities in the Training Plan - Plan and manage resource...


  • Edmonton, Canada Litco Law Full time

    **Who We **Are** At Litco Law, we are known for our extraordinary and unsurpassed firm culture - and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and as one of Canada’s Most Admired Corporate Cultures and know that this kind of success only happens when you have amazing people on your team who are passionate about...

  • Client Onboarding

    2 days ago


    Edmonton, Canada Effortless Admin Inc. Full time

    **Client Onboarding & Amendment Specialist** **About Effortless Admin** At Effortless Admin, we're revolutionizing the benefits administration landscape in Canada through our innovative, fully web-based, multi-carrier software solution. We empower employers to manage employee benefits seamlessly while enabling advisors to deliver exceptional service. As we...


  • Edmonton, Alberta, Canada Insurance Growth Network Full time

    Job OverviewThe Insurance Growth Network is seeking an experienced Insurance Training Specialist to join our team. As a key member of our organization, you will play a vital role in shaping the training and development strategy that drives business growth.About the Role:Training Needs Analysis: Conduct thorough analysis of employee roles and identify...


  • Edmonton, Canada At The Helm Full time

    On Behalf of **Gryphon Benefits and Insurance**: Seeking Client Relationship Specialist with Prior Benefits Experience! **Who we are**: Based in Edmonton, AB, **Gryphon Benefits & Insurance** is one of Alberta’s leading providers of employee benefits consulting. Renowned for our client-centric approach, we prioritize strong relationships and efficient...