Business Development Coordinator
3 weeks ago
**Car Central** is a family owned and oriented business that thrives on customer satisfaction, which is only made possible by our employees. We are seeking an outgoing, motivated individual to take on our **Sales BDC (Business Development Coordinator)** role. This position plays a very important role in day to day functions and operations.
As a Business Development Coordinator, you will be responsible for the following:
- Providing timely responses to customer requests
- Professional and effective communication with customers
- Generate appointments for current as well as outstanding or lost customers by means of outbound prospecting and lead activity management
- Confirm and follow up/reschedule missed appointments
- Friendly attitude as the first point of contact with any potential client/customer
- Directing, tracking and fairly distributing all leads and potential customers accordingly
- After purchase care: Following up with customers who have bought a vehicle and maintaining customer satisfaction.
- Update records and enter customer information into data management system
- Create and filter customer retention list and generate leads to determine if customer vehicle needs have changed
- Ability to meet or exceed monthly goals
- Able to present products, pricing and estimates that can be easily understood
- Strong ability addressing and overcoming customer objections
- Assist with other duties, as assigned by direct manager
**Requirements**:
- High school diploma or equivalent
- Familiar with Microsoft Excel or Google Sheets is preferred
- Ability to maintain filing systems and database (Organization is a must)
- Excellent communication skills; this includes written as well as verbal.
- Ability to work in a fast-paced environment as a team and independently
- Relative experience with dealership software is preferred
**10am-7pm Monday to Friday**
**Salary**: $18.00-$21.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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