Guest Services Representative

2 months ago


North Battleford, Canada Saskatchewan Indian Gaming Authority Full time

Job Type- Full-time- Shift Type- Rotational- Travel- # of Hires Needed- 2- Category- Guest Services- Location- Gold Eagle Casino - North Battleford, SK S9A 3K7 CA (Primary)- Requisition #- 165.95- Salary Range- $17.60 - $22.02- Closing Date- 6/7/2023- Where You Will Succeed**Main Duties**
Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions.

**Responsibilities include**: Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.

**Conditions of Employment**
- The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
- Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
- As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
- Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
- Qualifications**Education**
- Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.

**Experience**
- Experience in the Gaming and/or the Hospitality industry an asset.
- Experience interacting with the public and providing exceptional customer service an asset.
- Experience processing cash, debit or credit card as payment an asset.
- Core Organizational Competencies- Adapting to Change
- Communication
- Customer Service
- Decision Making
- Results Oriented
- Working with Others



  • North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include: Providing a wide variety of information to guests,...


  • North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...


  • North Bay, Canada Laurentian Ski Hill Full time

    **Job Posting - Guest Service Representative** **Title** Guest Service Representative **Reports To** Indoor Operations Supervisor **Summary** The Guest Service Representative (GSR) will provide our customers with a high level of customer service. The GSR is responsible for serving customers in person and via the telephone including processing credit or...


  • North Battleford, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Casual- Shift Type- Rotational- Travel- # of Hires Needed- 1- Category- Guest Services- Location- Gold Eagle Casino - North Battleford, SK S9A 3K7 CA (Primary)- Requisition #- 165.93- Salary Range- $17.60 - $22.02- Closing Date- 5/22/2023- Where You Will Succeed**Main Duties** Reporting to the Casino Shift Manager and under the supervision of the...


  • North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...


  • North Battleford, Canada SIGA Full time

    **Job Description**: **Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. **Responsibilities include**: Providing a wide variety of...


  • North Battleford, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Full-time- Shift Type- Rotational- Travel- # of Hires Needed- 1- Category- Guest Services- Location- Gold Eagle Casino - North Battleford, SK S9A 3K7 CA (Primary)- Requisition #- 165.96- Salary Range- $17.60 - $22.02- Closing Date- 7/10/2023- Where You Will Succeed**Main Duties** Reporting to the Casino Shift Manager and under the supervision of...


  • North Vancouver, Canada Arc'teryx Full time

    **Department**: Commercial - Guest Services **Reports to**:Guest Services Supervisor **Location**:North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: As a Guest Services Representative - Seasonal, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services. Recognizing the...


  • North Battleford, Canada SIGA Full time

    **Job Description**: **Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. **Responsibilities include**: Providing a wide variety of...


  • North Battleford, Canada Gold Eagle Casino Full time

    Main Duties Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include: Providing a wide variety of information to guests,...


  • North Vancouver, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...


  • North Vancouver, Canada Arc'teryx Full time

    **Department**: Commercial - Guest Services **Reports to**:Guest Services Supervisor **Location**:North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: As a Guest Services Representative - Temporary, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services. Recognizing the...


  • North Vancouver, Canada QuadReal Full time

    About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity...


  • North Vancouver, Canada QuadReal Full time

    About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity...


  • North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...


  • North Vancouver, Canada QuadReal Part time

    About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...


  • North Vancouver, Canada QuadReal Part time

    About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...


  • North Battleford, Canada SIGA Full time

    **Job Description**: **Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. **Responsibilities include**: Providing a wide variety of...


  • North Vancouver, Canada Grouse Mountain Full time

    **Job Title**: Guest Services Representative **Department**: Guest Services **Reporting Manager**: Manager, Guest Services **Role Status**: Full-Time, Year Round Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. Grouse Mountain offers a challenging and enjoyable work...


  • North Battleford, Canada Petro Canada Full time

    We are hiring a part time cashier. We are looking for a positive hard working individual who is self motivated and wants to be a part of a great team. Duties include guest service, stocking and cleaning. Training will be provided. Pay:$14.00 per Hour **Job Type**: Part-time Pay: $14.00 per hour Shift: - 8 hour shift **Experience**: - sales: 1 year...