Guest Services Representative

6 months ago

North Battleford, Canada SIGA Full time

**Job Description**:
**Main Duties**
Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions.

**Responsibilities include**: Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.

**Conditions of Employment**
- The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
- Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
- As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
- Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

**Job Requirements**: Education**
- Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.

**Experience**
- Experience in the Gaming and/or the Hospitality industry an asset.
- Experience interacting with the public and providing exceptional customer service an asset.
- Experience processing cash, debit or credit card as payment an asset.

**Why SIGA?**

At SIGA we focus on quality of life and an inclusive work environment that embodies a strong sense of belonging. As a non-profit, 100% of our net income goes back to our communities.
Be a part of a game-changing First Nation organization that gives back

SIGA is one of the 2024 recipients of the Saskatchewan Top 100 Employers award. We are honored to receive this award and proud to be a game-changing employer

  • Guest Service Representative

    6 months ago

    North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

  • Guest Service Representative

    6 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Guest Services Representative

    6 months ago

    North Vancouver, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Guest Services Representative

    6 months ago

    North Vancouver, Canada Northland Properties Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Guest Service Representative

    6 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Guest Services Agent

    6 months ago

    North Bay, Canada Holiday Inn Express North Bay - InnVest Hotels Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Services Agent

    6 months ago

    North Bay, Canada Holiday Inn Express North Bay - InnVest Hotels Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Services Agent

    3 months ago

    North Bay, Canada Holiday Inn Express North Bay - InnVest Hotels Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Service Attendant

    6 months ago

    North Battleford, Canada Petro Canada Full time

    We are hiring a part time cashier. We are looking for a positive hard working individual who is self motivated and wants to be a part of a great team. Duties include guest service, stocking and cleaning. Training will be provided. Pay:$14.00 per Hour **Job Type**: Part-time Pay: $14.00 per hour Shift: - 8 hour shift **Experience**: - sales: 1 year...

  • Guest Services Representative/night Auditor

    4 months ago

    North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...

  • Guest Services Representative/night Auditor

    3 weeks ago

    North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...

  • Guest Services Representative/night Auditor

    2 months ago

    North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...

  • Guest Services Representative

    6 months ago

    North Bay, Canada Cascades Casino Full time

    **Job Type: Part-Time** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training opportunities **Key Responsibilities** - Meet, greet and...

  • Guest Services Representative

    2 weeks ago

    North Bay, Canada Cascades Casino Full time

    **Job Type: Part-Time (Temporary 6 Month - Possibility of Extension)** **Salary: $17.20/h** **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and...

  • Guest Services Representative

    2 months ago

    North Bay, Canada Cascades Casino Full time

    **Job Type: Part-Time Temporary - 6 months** Wage - 17.20 per hour **The Gateway to Your Future** **We Provide** - Full benefits package for full-time employees - Retirement savings plan - Exciting, supportive and fun work environment - Family and friends discounts on travel, tech, food, beverage, and fitness - Development and training...

  • Guest Services Agent

    6 months ago

    North Vancouver, Canada Seaside Hotel Vancouver Full time

    **NORTH VANCOUVER, BC - **As a Guest Services Agent / Concierge, you will represent the hotel to the guest throughout all stages of the guest’s stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations...

  • Guest Services Agent

    6 months ago

    North Vancouver, Canada Seaside Hotel Vancouver Full time

    **NORTH VANCOUVER, BC - **As a Guest Services Agent, you will represent the hotel to the guest throughout all stages of the guest’s stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local...

  • Guest Services Supervisor

    6 months ago

    North Bay, Canada Cascades Casino Full time

    **Job Type: Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...

  • Director, Guest Services

    6 months ago

    North Vancouver, Canada Arc'teryx Full time

    **Department**:Commercial - Guest Services **Reports to**:VP, Guest Services **Location**: North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: - As the Director, Guest Services you will play a pivotal role in shaping our guest experience, ensuring that all Guest Services operations, processes, and technologies not only meet but exceed the...

  • Supervisor, Guest Services

    6 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...