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Account Executive

7 months ago

Ottawa, Canada Servomax Inc. Full time

_Good Coffee Brings People Together - Fancy a cup?_

If you’re a coffee passionate looking to work in a stimulating and challenging industry, you’ve potentially landed on your future job. Allow us to introduce ourselves. We are Servomax, an office coffee services provider who is looking to help Canadian employers create a work environment that promotes their team’s well-being. From coffee, to snacks, and even catered meals - we’ve got everything our clients need to take their office experience to the MAX.

**What is it like to work at Servomax?**

Working at Servomax is taking part in a fast-growing team with big corporate objectives. We aim high, but only because we have the best people to support us. Think of a small group of talented, professional individuals coming together to create a massive impact through innovative equipment, quality products, and outstanding, reliable service. Build long-lasting relationships with clients and team members and contribute to the modern transformation of office breakrooms across the country.

**We’ve also got awesome benefits**

FREE quality coffee, work-life balance, health coverage, gym membership, employee discounts, competitive compensation and more

“What about working from home?” You may be wondering. While we don’t particularly encourage it, it is not completely off the table. If your job position allows it (no physical presence required), you may opt to work from home on some occasions and that is completely fine. However, it’s important to understand we are ambassadors of the refined office experience, and we must stay true to our core values. Practice what you preach 

We’re currently looking for an

**ACCOUNT EXECUTIVE**

Our team of coffee experts is responsible for the distribution and service of a variety of commercial coffee equipment. Our account executives are responsible for prospecting new customers. Our current sales team has decades of industry specific expertise and is very well positioned to make the best recommendations for your office needs.
- Sales
- Account Management
- Communication
- Coffee
- Ability to Work Independently to Servomax standards
- Customer Service
- Food and beverages industry

As a new employee you will get set up on a comprehensive training plan that covers fundamental skills, tools, and intradepartmental knowledge necessary to be successful and efficient before entering the field

**Responsibilities**
- Develop in-depth knowledge of our entire product line in order to sell consultatively
- Conducting discovery calls with key stakeholders (Business Owners, Executives, General
- Managers, Director of Operations, etc.) and aligning solutions and value proposition to customer’s needs
- Following up on inbound leads
- Scheduling and conducting persuasive demonstrations
- Preparing quotes and proposals and negotiating agreements in coordination with Management
- Documenting activity and interactions in CRM (Microsoft Dynamics)
- Working with the Marketing and Sales team to share customer feedback and competitive intelligence
- Participate in team meetings and weekly 1:1 meeting with manager and provide pipeline and forecast updates
- Develop and maintain strong industry, product, and competitive knowledge
- Light travel for in-person meetings to represent Servomax
- Other duties as assigned by Management

**Requirements**:

- Bachelor’s degree in a related field
- A minimum of 3 to 7 years of relevant work experience
- Excellent listening, negotiation, and presentation skills
- Ability to perform under pressure and resolve client issues in a timely manner
- Ability to work autonomously
- Valid driver’s license (as you will need to visit client locations)
- Excellent planning and organizational skills
- Strong verbal and written communications skills in both French and English

- Un bon café rassemble les gens - Une tasse, ça vous dit?_

Passionnés de café à la recherche d’un emploi stimulant dans une industrie dynamique, ce défi professionnel pourrait être taillé sur mesure pour vous. Permettez-nous de brèves présentations : nous sommes Servomax, un fournisseur de services de café en milieu de travail qui vise à aider les employeurs au Canada à créer un environnement propice au bien-être de leur équipe. Du café aux collations, en passant par les services de traiteur, nous avons tout ce dont nos clients ont besoin pour optimiser leur expérience au bureau.

**À quoi ressemble le travail chez Servomax?**

Travailler chez Servomax, c’est rejoindre une équipe en pleine croissance avec de grands objectifs corporatifs. Nous visons haut, mais seulement parce que nous avons les meilleures personnes pour nous soutenir. Imaginez : des professionnels talentueux qui collaborent pour avoir de grands impacts grâce à des équipements innovants, des produits de qualité et un service exceptionnel et fiable. Créez des relations durables avec vos clients et les membres de l’équipe et co