Customer Experience Associate

6 months ago

Mascouche, Canada Scotiabank Full time

Requisition ID: 198521

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Quebec : Mascouche

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Associate

    6 months ago

    Mascouche, Canada TD Bank Full time

    **Customer Experience Associate**: - 432803BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 163 Montee Masson, Suite 105 **Employment Type** - Regular **City** - Mascouche **Time Type** - Part Time **Province/State** - Quebec **Hours** - 26.25 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Advisor

    3 months ago

    Mascouche, Canada Polestar Full time

    At Polestar, we don't just drive innovation in our cars - our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to be the primary point of contact with our customers and be the ambassador of Polestars premium brand experience. **About Polestar** Polestar is an...

  • Customer Service Associate

    2 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Associate to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter area.Handle cash and card payments...

  • Customer Experience Specialist

    3 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Mascouche, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...

  • Customer Experience Specialist

    2 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mascouche, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...

  • Customer Experience Advisor

    3 months ago

    Mascouche, Canada Polestar Full time

    At Polestar we dont just drive innovation inour cars our entire business model is different from ourcompetitors. Were looking for a creative innovative experienced andhandson professional to be the primary point of contact with ourcustomers and be the ambassador of Polestars premium brandexperience.AboutPolestarPolestar is an electricperformance car brand...

  • Customer Experience Associate

    7 months ago

    Mascouche, Canada Scotiabank Full time

    Is this role right for you? In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an...

  • Sales Associate

    2 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Canada. In this role, you will be responsible for providing exceptional service to customers, assisting with purchases, and contributing to the overall success of our store.Key Responsibilities:Provide excellent customer service and respond to...

  • Customer Service Specialist

    2 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Mascouche, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Softgoods Associate

    6 months ago

    Mascouche, Canada Giant Tiger Full time

    Compensation Grade: Grade 1 - Stores **Job Description**: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years...

  • Grocery Associate

    6 months ago

    Mascouche, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Retail Sales Associate

    2 months ago

    Mascouche, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a highly skilled Retail Sales Associate to join our team at beBee Professionals in Mascouche. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Process customer transactions and handle cash, credit, and debit...

  • Internet Fulfilment Associate

    4 weeks ago

    Mascouche, Quebec, Canada RONA Full time

    About the Role:We are seeking a highly organized and detail-oriented Internet Fulfilment Associate to join our team at RONA. As an Internet Fulfilment Associate, you will be responsible for processing internet orders with accuracy and speed, ensuring that merchandise is delivered to customers on-time and in good condition.Key Responsibilities:Respond quickly...

  • Sales Associate Manager

    2 weeks ago

    Mascouche, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    OverviewbeBee Professionals in Mascouche is seeking a Sales Associate Manager to oversee customer transactions and ensure a positive shopping experience.This role involves handling cash, credit, and debit payments, providing excellent customer service, and maintaining a clean and organized checkout area.

  • Softgoods Associate

    6 months ago

    Mascouche, Canada Giant Tiger Full time

    **Compensation Grade**: Grade 1 - Stores **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success....

  • Bakery Operations Associate

    2 weeks ago

    Mascouche, Quebec, Canada Walmart Canada Full time

    Job OverviewBecoming a Bakery Associate at Walmart Canada is an excellent way to develop your skills in the retail industry. As part of our team, you will be responsible for providing exceptional customer service by adhering to our core values and maintaining the bakery area.Key ResponsibilitiesEnsure the quality and visual appearance of bakery merchandise,...

  • Customer Service Supervisor with Excellent Communication Skills

    2 weeks ago

    Mascouche, Quebec, Canada RONA Full time

    Supervise Frontline Teams and Deliver Exceptional Customer ServiceWe are seeking a highly motivated and organized individual to supervise our frontline teams and deliver exceptional customer service. As a key member of our team, you will be responsible for training new associates, promoting company programs and initiatives, and ensuring seamless store...

  • Unload Associate

    6 months ago

    Mascouche, Canada Rona Full time

    By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community -...

  • Internet Fulfilment Associate

    2 months ago

    Mascouche, Canada RONA Full time

    Internet Fulfilment Associate Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...

  • Internet Fulfilment Associate

    2 months ago

    mascouche, Canada RONA Full time

    Internet Fulfilment Associate Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...