Customer Service Supervisor with Excellent Communication Skills

2 weeks ago


Mascouche, Quebec, Canada RONA Full time
Supervise Frontline Teams and Deliver Exceptional Customer Service

We are seeking a highly motivated and organized individual to supervise our frontline teams and deliver exceptional customer service. As a key member of our team, you will be responsible for training new associates, promoting company programs and initiatives, and ensuring seamless store operations.

About the Role:

  • Supervise frontend staff to maintain high service standards
  • Oversee register coverage and store supply usage
  • Provide refunds and monitor cash drawer amounts
  • Perform opening and closing procedures
  • Deliver excellent customer service by addressing customer inquiries and issues
  • Train and mentor new associates

What We're Looking For:

  • 1 year of retail experience
  • 1 year of experience in team supervision
  • Strong problem-solving skills
  • Excellent communication skills
  • Strong attention to detail

A Day in the Life:

You will have the opportunity to work with a talented team to provide exceptional customer service and support the success of our stores. You will also have access to ongoing training and development opportunities to help you grow your career.

Benefits:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community

Salary Range:$40,000 - $60,000 per year, depending on experience



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