Customer Experience Associate

4 months ago

Mascouche, Canada Scotiabank Full time

Is this role right for you?

In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Are comfortable in simple sales situations Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development Internal training to support your career growth and enhance your skills An organization committed to making a difference in our communities – for you and our customers You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

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