Delivery Field Technician

3 months ago

Burnaby, Canada National Seating & Mobility Full time

**Interested in a Career Change? Join a Winning & Caring Team**

As a Delivery Field Technician, the employee will install, test and repair NSM’s medical equipment, provide instructions to clients on how to properly use their products, and further assist customers if they are facing any difficulties when operating their devices either by phone or on-site. Typically, you will:

- Proactively engage with NSM clients and suppliers to deliver an outstanding service experience.
- Contribute to team results by supporting all colleagues to be successful in meeting client needs.
- Institute maintenance, service, setup and repair of customer-owned equipment both within the Branch and at the customer's home & facilities.

**National Seating & Mobility (NSM) is Canada’s fastest-growing rehab equipment supplier. We improve our clients’ lives by supplying medical equipment solutions for seating and mobility.**

Feel good about the work you do You will be working from our Burnaby branch.

**Job requirements**
- Previous experience in using power and hand tools.
- A valid class 5 drivers’ license is required
- At least 2 years of experience in CRT (complex rehab technology), accessibility and mobility equipment.
- Lift heavy equipment, work in confined spaces and bend frequently.
- Diagnose and solve problems based on customers’ non-technical descriptions.

**What is in it for you**
- You are in a key role that is recognized by NSM with a comprehensive compensation plan.
- We have an excellent group insurance plan.
- Health and safety are our top priorities.
- We like to work hard, and we love to have fun at work, it’s part of our DNA.
- NSM is committed to an inclusive, equitable, and accessible workplace. We are proud to be an equal opportunity employer and to be servicing our community.

**Other Requirements**:
Given the nature of this job and clients we serve, you are required to _be willing to consent to a criminal background check._

At NSM, we seek service-driven team members who exemplify our **HEARTS values**: Honour, Excellence, Accountability, Respect, Teamwork, and Service.
- Energize your day, knowing everything you do makes someone's life better_.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
National Seating & Mobility is committed to Serving Safely.

Application question(s):

- Do you have the right to work in Canada? If yes, what permit?

**Experience**:

- delivery driving: 1 year (preferred)
- medical equipment's: 1 year (preferred)

Work Location: In person

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