Lead, Enterprise Employee Resource Group Program

5 days ago

Toronto, Canada BMO Financial Group Full time

100 King Street West Toronto Ontario,M5X 1A1

Sr. Program Manager / Lead for the Enterprise Resource Group Program: Strategic development, implementation, and management of the Enterprise Employee Resource Group Program. Collaborates with ERG leaders, employees and executive sponsors to ensure the success and impact of the ERGS in alignment with BMO's zero barriers to inclusion strategy.

Key Responsibilities:
1. Program development and management

2. Leadership and collaboration - partner with ERG leaders to define goals, provide frameworks and templates for communications, event planning; facilitate regular meetings with ERG leader to provide guidance, share best practices and address challenges; collaborate with executive sponsors and senior leadership to garner support and resources for ERG initiatives.

3. Training & development - develop and deliver training programs for ERG leader to enhance their leadership skills and effectiveness.

4. Organize workshops, seminars and events that support the personal and professional growth of ERG members.

5. Communication and Engagement - primary point of contact for ERG-related inquiries and support; develop and implement communication strategies to increase awareness and engagement in ERG activities.

6. Measurement & reporting - establish metrics to measure the impact and effectiveness of the Enterprise ERG Program; regularly analyze data and provide reports to senior leadership on ERG activities, participation and outcomes; identify areas for improvement and implement strategies to enhance the ERG program's impact.

Key Competencies: Strategic thinking, collaboration, leadership, analytical skills, people manager

Additional Responsiblities:
Develops, promotes, maintains & manages designated HR program(s), performing periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancements/changes as required. Ensures the effective & efficient execution of all program components, including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk. Works collaboratively with internal and external stakeholders.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Provides strategic input into business decisions as a trusted advisor.
- Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
- May network with industry contacts to gain competitive insights and best practices.
- Influences and negotiates to achieve business objectives.
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decision-making.
- Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
- Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
- May act as Program Manager for business/group programs that impact multiple LOBs and/or BMO overall.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Conducts independent analysis and assessment to resolve strategic issues.
- Designs and produces regular and ad-hoc reports, and dashboards.
- Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
- Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
- Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
- Plans and controls unit operating expenses in accordance with forecasts.
- Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
- Oversees the design, development, and implementation of tools and training required to deliver business results.
- Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
- Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements

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