Managed Services Support Specialist
7 months ago
**Support Specialist**
Electrobac is a leading provider of manufacturing support services to the global automotive industry. Essential Duties and Responsibilities:
- Perform basic data entry duties for outbound customer service calls.
- Handle incoming customer service calls and walk-in visits.
- Communicate with customers in regards to vehicle availability and warranty status.
- Prepare customer quotations for purchase or lease transactions.
- Prepare and submit warranty checklists for recalls.
- Prepare and submit repair orders for auto repairs.
- Provide data entry on keywords in order to prepare quotation checklists and recall checklists.
Qualifications:
- High School diploma or equivalent required.
- Previous administrative experience in the automotive industry required.
- Must possess a valid driver’s license with a clean driving record; or be eligible to obtain one based on your specific location.
**Benefits**:
- Competitive Salary commensurate with experience.
- Medical, Dental, Vision Insurance.
- Paid Time Off program.
- 401k with company match.
- Continuing Education opportunities.
This position will be based out of our Montréal, QC office. Applicants in the United States must be able to pass a drug test and background check in accordance with established policies. Electrobac is an Equal Opportunity Employer (EOE).
**Job Types**: Full-time, Permanent
**Salary**: $55.00-$65.00 per year
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Montréal, QC H2Y 2P1: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Managed Services: 1 year (preferred)
- Mobile Device Management: 3 years (preferred)
**Language**:
- French and English (required)
Work Location: Hybrid remote in Montréal, QC H2Y 2P1
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