Client Services Representative

2 months ago


Winnipeg, Canada ONETeam Sports Group Full time

We are ONETeam Sports Group, Canada’s largest and most trusted provider of sports equipment, branded apparel, and custom accessories. For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and communities across the country. To us, sports are a way of life. This belief, and the values that come with it, guide us every day.

**Responsibilities**:

- Answer inbound phone calls
- Create Client Care Tickets to log customer inquiries
- Ecommerce customer support
- Provide social media communication support
- Maintain customer account records
- Offer order status updates as requested

Qualifications:

- Strong attention to detail
- Computer literacy is a must
- NetSuite knowledge is an asset
- Ability to work independently and collaborate with a team
- Flexible and able to handle frequent interruptions and remain productive
- Knowledge of the sporting goods and sports apparel industry is an asset
- Location: Winnipeg, Manitoba

ONETeam Sports Group offers a competitive compensation package including benefits, and a fun yet challenging work environment. If you are interested in joining our team, please submit your resume.

While we appreciate the interest of all applicants, only those under consideration will be contacted for an interview. Thank you for your interest in ONETeam Sports Group

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Winnipeg, MB



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