E-commerce Specialist

2 days ago


Calgary, Canada Edo Japan Full time

Edo Japan is one of Canada’s fastest-growing quick service restaurants, now serving over 11 million freshly prepared meals annually across more than 200 locations throughout Canada.

First opened in Calgary, Alberta in 1979, Edo Japan combines the art of traditional teppanyaki-style cooking techniques with the best of chef-inspired modern cuisine. From its famous teriyaki sauce to the sourcing of high-quality ingredients, the company has never strayed from its founder’s mission to serve local communities with fresh and delicious food. Headquartered in Calgary, Edo Japan is proudly Canadian-owned.

Position Overview**:E-Commerce Specialist**

This is a permanent, hybrid, full-time position with benefits.

**Key Responsibilities**:

- **E-Commerce Platform Management**_
- Oversee the day-to-day operations of owned e-commerce platforms, including web and app functionality.
- Manage content to ensure accuracy, consistency, and alignment with brand standards.
- Collaborate with cross-functional teams to integrate and update platform features to enhance the user experience.
- Support marketing initiatives through seamless platform integration and optimization.
- Provide technical support for platform-related issues and coordinate with IT and external partners for troubleshooting.
- Ensure compliance with industry standards and regulations.
- Develop partnerships with 3rd-party vendors to optimize platform capabilities.
- Lead continuous improvement initiatives to drive enhanced functionality and customer satisfaction.
- **Food Delivery Network Management**_
- Collaborate with food delivery partners to optimize the online ordering and delivery process.
- Develop and test innovative strategies with delivery partners to drive growth and efficiency.
- Monitor and analyze delivery performance, ensuring timely and accurate service.
- Identify opportunities for new collaborations with emerging platforms.
- **Product/Menu Optimization**_
- Create and optimize product listings with compelling descriptions, imagery, and pricing.
- Utilize customer insights to inform menu and product design decisions.
- Develop pricing strategies that balance customer satisfaction with profitability.
- Lead innovation initiatives by introducing new products and menu concepts.
- Implement SEO strategies to enhance product visibility and search rankings.
- **Analytics and Reporting**_
- Track and analyze key performance indicators (KPIs) to measure e-commerce success.
- Generate regular reports with actionable insights to inform business strategies.
- **Promotions and Marketing**_
- Implement promotional campaigns and discounts to drive sales through food delivery and owned platforms.
- Partner with the marketing team to create targeted advertisements and promotions tailored to e-commerce channels.
- Evaluate campaign performance and adjust strategies to maximize impact.
- **Customer Experience Enhancement**_
- Implement strategies to elevate the online shopping experience.
- Address customer inquiries and feedback promptly, ensuring resolution of issues.
- **Market Research and Trend Analysis**_
- Stay informed about industry trends, competitor activities, and emerging technologies.
- Leverage insights to identify opportunities for growth and innovation.

**Qualifications**:

- Bachelor’s degree in marketing, business, or a related field (advanced degree is a plus).
- Extensive experience in e-commerce platform management, online sales tools, web design or similar roles (5+ years preferred).
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Familiarity with the franchise model, understanding its unique challenges and opportunities.
- Proficiency in SEO, SEM, and other digital marketing tools and strategies.
- Excellent written, verbal, and visual communication skills.
- Self-starter with a proactive approach to identifying and implementing improvements.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Growth mindset with a commitment to continuous learning and adaptation.
- Alignment with Edo Japan’s values of diversity, integrity, and teamwork.

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you have proven experience (5+ years) in loyalty program management, customer retention, or related roles?

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Calgary, AB T2H 2V6



  • Calgary, Canada Western Tub and Pool Full time

    **Summary** As an E-Commerce Product Specialist, you will be instrumental in driving online sales and enhancing the customer shopping experience. Reporting to the E-Commerce Manager, your core skills in digital marketing and analytics will guide your strategies. You will leverage premium skills such as SEO, conversion optimization, and social media...


  • Calgary, Canada Inspired Go Full time

    **Join Our Mission to Simplify Healthy Living Across Canada** At Inspired Go, we're not just one of the fastest-growing meal delivery services in Canada; we're a movement towards healthier, more accessible eating for everyone. With over 4 million salads already delighting doorsteps across the nation, our vision is becoming a reality, one delicious bite at a...


  • Calgary, Alberta, Canada Vistek Full time

    Job OverviewVistek LTD is seeking a highly skilled E-commerce Support Specialist to join our team. This role will focus on providing exceptional customer service and support for online sales of video and photography products.


  • Calgary, Canada E & E Medicals and Consulting Full time

    E & E Medicals and Consulting, a prominent player in the Health and Human Services industry, is currently seeking a highly organized and detail-oriented Documentation Specialist to join our team. In this role, you will be instrumental in managing and maintaining our comprehensive documentation system, ensuring accuracy and accessibility of vital records and...


  • Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at E-NET SOLUTIONS INC. This is a permanent position, working 30 hours per week. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.Job SummarySalary: $45,000 - $60,000 per year...


  • Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at E-NET SOLUTIONS INC. This role will provide technical support and assistance to employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.


  • Calgary, Alberta, Canada Calgary E-Mart Full time

    Job Summary:We are seeking a skilled Meat Preparation Specialist to join our team at Calgary E-Mart. In this role, you will be responsible for preparing special cuts of meat ordered by customers, cutting, trimming, and preparing standard cuts of meat, removing bones from meat, cutting poultry into parts, cutting fish into steaks and fillets, grinding meats,...


  • Calgary, Canada Easter Seals Alberta Full time

    **Communications Specialist** **A**pplication deadline: november 12, 2024** Reporting to the Director of Philanthropy, the Communications Specialist will be responsible for the development and implementation of Easter Seals Alberta’s storytelling. The Communications Specialist will combine hands-on execution with strategic thinking. This role is critical...


  • Calgary, Canada E-Pro Canada Company Full time

    Are you a sales professional who would like to make a difference with your career? A career in energy efficiency solutions would be very rewarding for you. Company Overview: E-Pro Canada is a leading provider of sustainable energy solutions, specializing in LED lighting retrofits, solar photovoltaic (PV) systems, heat pumps, and EV charging equipment. We...


  • Calgary, Alberta, Canada Randstad Canada Full time

    We are partnering with a fast-growing e-commerce distribution center committed to delivering top-quality service to its customers. As the company continues to expand, they seek reliable and detail-oriented individuals to join their team as Order Fulfillment Specialists.This is an excellent opportunity for candidates who thrive in a fast-paced environment and...


  • Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at E-NET SOLUTIONS INC. in providing exceptional customer service and technical support.About the RoleThis permanent position offers a competitive salary of $45,000 - $60,000 per year, depending on experience, and requires a secondary school graduation certificate or equivalent...

  • E&i Specialist

    1 month ago


    Calgary, Canada TWD Technologies Ltd. Full time

    **E&I Specialist** TWD is an engineering, procurement, and construction management consulting company providing project development, execution and specialty engineering services for the oil and gas industry with expertise ranging from refinery, pipelines, terminalling and blending, renewables, food and beverage, power, downstream chemical processing, and...


  • Calgary, Alberta, Canada thinktech software inc Full time

    We are seeking a skilled Software Engineering Specialist to join our team at Thinktech Software Inc. This is a permanent, full-time position with an estimated salary of $80,000-$120,000 per year.About the RoleThis role involves working closely with clients to develop and document website requirements, designing and integrating website-related code,...


  • Calgary, Alberta, Canada thinktech software inc Full time

    Job DescriptionWe are seeking a skilled Technical Software Specialist to join our team at Thinktech Software Inc. The ideal candidate will have a strong background in software development and be able to design, integrate, and test website-related code.Key ResponsibilitiesConsult with clients to develop and document website requirementsDesign and integrate...

  • M&e Specialist

    6 months ago


    Calgary, Canada Graham Full time

    Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and...

  • Advertising Specialist

    2 months ago


    Calgary, Canada long long vacation ltd. Full time

    **Job Overview** **Duties** - Develop and implement advertising campaigns across multiple channels, including digital, print, and social media. - Conduct market research to identify trends, customer preferences, and competitive landscape. - Optimize campaigns using SEO best practices to enhance visibility and reach. - Manage Google Ads accounts, including...

  • Parts Specialist

    3 months ago


    Calgary, Canada Bells of Steel Full time

    Perks of working at Bells of Steel: - Great working environment with little supervision; you have the autonomy to operate as you see fitPositive work culture that values employees and respects their personal time (our last employee survey had 85% positive responses)Health spending accountEvery other Friday off (paid), 3 weeks of vacation and paid sick...


  • Calgary, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...


  • Calgary, Canada Golden Peach Wax Bar Full time

    Responsibilities: - Develop and implement social media strategies to increase brand awareness and drive engagement - Create and manage social media content calendar, including writing and scheduling posts - Monitor social media channels for trends, opportunities, and customer interactions - Respond to comments, messages, and inquiries in a timely and...


  • Calgary, Canada TD Bank Full time

    **Work Location**: Calgary, Alberta, Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: $60,000 - $60,000 CAD This role is eligible for a discretionary variable compensation award that considers business and individual performance. TD Merchant Solutions (TDMS) is a unique business within Business Banking at the...