Peace Officer Sergeant

7 months ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:49116**

As a Peace Officer Sergeant, you will oversee an operational unit within the Community Standards Branch specifically working in the Animal Control and Park Ranger Peace Officer section - Animal Control Peace Officer Area. Using your strong leadership skills you will be responsible for building, coaching and mentoring a high performing team of Peace Officers who provide investigative and enforcement services to the general public, industry and City Departments, which all contribute to a safer Edmonton.

Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Lead, coach, mentor and supervise field staff while overseeing operational management. This includes hiring, training, conducting regular performance appraisals and providing disciplinary action when required
- Build a respectful workplace culture, embracing diversity and promoting inclusiveness on your team
- Schedule staff covering 18-20 hours a day and 365 days a year
- Provide input on performance measures, policy development, enforcement measures and staffing levels to meet operational demands with consideration for inclusiveness
- Monitor communications and maintain awareness through dispatch of street level deployments to ensure appropriate and timely response levels meet established guidelines
- Address customer concerns for investigation and resolution, or re-direct for appropriate follow up
- Ensure orientations and training records are up to date, consistent and stored appropriately
- Be a resource to staff regarding safety and enforcement direction/discretion
- Respond to general complaints and conduct patrols for authorities under Municipal bylaws, Provincial Acts and Federal Legislation (limited)
- Coordinate education programs; identify gaps in programs and work to overcome them
- Identify and train staff to assist with education programs for schools
- Assist with policy and procedure development and work to ensure that best practices for safety and security are followed; Ensure that an equity lens such as GBA+ or Anti-racism is included
- Build and maintain positive relationships with Edmonton’s diverse communities, the public, and internal and external stakeholders
- Provide field presence to supplement staffing when necessary
- Perform other related duties as required

**Qualifications**:

- Completion of a Diploma in Conservation Enforcement, Law Enforcement, Criminology or equivalent discipline from a recognized college; additional supervisory course work is required
- Minimum 5 years of customer service experience
- Minimum 3 years of diverse law enforcement experience
- Minimum 1 year of supervisory experience in a related supervisory capacity
- Must possess the Provincial Community Peace Officer I designation with completion of the Community Peace Officer Induction Program - CPOIP
- Demonstrated understanding and effectiveness building, and supervising high performing teams
- Professional knowledge of the Peace Officer Program, applicable legislation, provincial requirements and standards including sound knowledge of the municipal bylaws related to this environment, particularly the Animal Licensing and Control Bylaw with the ability to interpret, quote, and defend bylaw requirements
- Proven ability to work independently and effectively on confidential, sensitive and complex issues in a highly ambiguous, dynamic and demanding day-to-day environment
- Excellent supervisory, leadership, mentorship and change management skills required
- Skilled in exercising good tact and sound judgement when dealing with difficult situations, and recognize and react appropriately to dangerous situations
- Knowledge of safe work practices is required
- Knowledge of operational and tactical planning, communication and good computer literacy
- Ability to establish and maintain internal and external stakeholder relationships
- Excellent communication, organization, prioritization and time management skills are required
- Valid Alberta Class 5 Driver’s Licence (or provincial equivalent) and eligible to obtain and maintain a City Driver’s permit
- Possession of valid Standard First Aid and Basic CPR certificates
- Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
- Demonstrated understanding of building and supervising respectful, inclusive and high performing teams with strong supervisory, leadership, mentorship, problem solving, conflict resolution and change management skills
- Knowledge and experience working with diverse communities
- Experience working with Indigenous communities would be considered an asset
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrated understanding of racism and discri

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