Business Value Services Consultant

3 weeks ago


Toronto, Canada Salesforce Full time

**Job Category **:Business Value Services Group

**Job Details**:
**Job Details
**- Salesforce Business Value Services (BVS) is closely aligned with the North America Sales organization, directly supporting sales pursuits within our top accounts. Our primary focus is to directly engage with customer executive teams to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations. Ultimately we prepare provocative and visionary business proposals for CEOs, General Managers, and CxOs/SVPs of our most strategic customers. We develop business cases and strategic proposals to articulate the value proposition of our platform for Boards of Directors and Chief Financial Officers to support capital appropriation requests for transformational investments in our cloud solutions. _
- We are looking for highly talented, inquisitive, creative and passionate individuals. You will articulate to our customers in the Financial Services vertical how Salesforce solutions will enable them to meet their key strategic and financial objectives, help tackle their most business critical challenges, and enable rapid growth, scalability, and dexterity.- Salesforce pioneered the idea of CRM software in the cloud in 1999, creating a whole new economy. Today, Salesforce is helping over 150,000 companies, and millions of careers, grow like never before. Salesforce's technologies help companies revolutionize the way they sell, service, market and innovate - and become customer companies. Our tight-knit ecosystem creates and transforms our culture, our customers, and our communities. It drives forth our values - trust, customer success, growth, innovation, giving back, equality, wellbeing, transparency and fun - the core values that make us who we are. Come join a company that is not only one of the fastest growing, but one that Forbes Magazine also named the "Most Innovative Company in the World" as well as one of the "Best Places to Work" (Fortune). If you're passionate about innovation, come help revolutionize how companies connect with their customers.**Responsibilities**:

- Manage the BVS engagement with customers across all steps in the Customer Value Lifecycle, from strategic alignment, project justifications, and proposals through to value measurement and realization of targeted business impacts
- Develop and deliver compelling business case presentations and financial models aimed at identifying, accelerating, justifying, and/or expanding sales opportunities
- Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers (metrics), and help customers understand how our solutions will help them achieve their strategic and financial goals
- Partner with Financial Services peers and team management to define and develop thought leadership and points of view content needed to support growth and scalability objectives
- Prepare thought-provoking executive proposals to engage customers in long-term business relationships
- Assist in the development and delivery of custom proposals and deal structures, and share insights with sales leadership to help manage deals and prepare for negotiations
- Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes with the goal of identifying and prioritizing key business value drivers
- Provide thought leadership, training, and consultative partnering with sales and other teams throughout and beyond the sales cycle
- Up to 30% travel

**Q **ualifications**:

- 8+ years of professional experience, ideally in consultative, strategic, and analytical customer-facing roles
- Demonstrated skills and thought leadership in account strategy support, and development and execution of value hypotheses, business cases with compelling investment justification and ROI, and value-based proposals
- Quantitative analysis and financial modeling skills, with proven business insight and judgment
- Experience in a Sales environment / interacting with Sales teams preferred

**Preferred Qualifications**:

- 3+ years in roles supporting Financial Services segments (Wealth, Asset Management, Insurance, Banking etc.) Excellent written and verbal communication skills
- Ability to handle conflicting demands creatively and quickly
- Results-oriented, strategic thinker that enjoys helping customers "cross the chasm" from current state to future state
- Strong executive presence and presentation / facilitation skills, comfortable collaborating with and presenting to C-suite executives, including poised, confident objection handling abilities
- Creative, high energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a “start up-paced” technology company
- Thrive in working collaboratively and cross-functionally, particularly with Sales, Industry Teams, Marketing, Solution Engineering, Pricing, Partners


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