Workday Integrations Consultant

2 weeks ago

Toronto, Canada Cognizant Full time

Join our dedicated team of experienced post-production Workday professionals and become part of our dynamic, fast-paced, Integrations Continuous Value Services (CVS) consulting practice. The ideal candidate for the Workday Integration CVS Consultant position is passionate about client success. You love the challenge of solving complex inter-system problems and want to develop SaaS, SOA, web service expertise. You will enable our customers to maximize their investment in Workday by optimizing integration operations, augmenting existing system functionality, and deploying new integrations to solve their evolving needs. As a Workday Integration CVS Consultant, you will bring your technical skills, ability to keep the business context in sight and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our customers to be successful. 

Responsibilities: 

Execute the day-to-day activities of Workday integrations support for a variety of customer contracts in roles that may include staff augmentation, ad-hoc support, and project delivery.  Track issues and risks, communicate status and escalate concerns to project management.  Facilitate knowledge transfer and educate clients on developing and operating interfaces to and from a SaaS platform.  Provide subject matter expertise on Workday best practices.  Evaluate, communicate, and coordinate the technical impacts of integration configuration decisions. Become a Workday Integrations expert with deep knowledge of core functionality, while building an understanding of Financials, Learning, Compensation, Payroll, Benefits, and Talent modules, as well as future product direction. Mentor other consultants: actively share product knowledge with others to grow our practice. Work directly with key business and IT stakeholders to establish requirements, consider design alternatives, facilitate discussions, and ultimately configure, test and deploy integrations solutions.

Skills & Requirements: 

Passion for exceptional customer service  Excellent troubleshooting skills  Holds active Workday Integration Certification  Project experience in a technical or techno-functional role using SOA tools.  Demonstrated proficiency with web service technologies (REST, JSON, SOAP, HTTP, SSL, PGP, SAML, etc. B.A. / B.S., Management Information Systems, Industrial Engineering, Computer Science, or other engineering discipline preferred or equivalent work experience. Strong communication and presentation skills, with the ability to effectively manage customer expectations. Strong detail orientation, organization, and analytical skills Ability to effectively manage multiple clients and operate in a dynamic, growing, ecosystem with minimal supervision. This opportunity is expected to be 100% remote.

#LI-Remote

Why choose Cognizant:

Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs

Cognizant Core Values:

Start with a point of view : I apply my expertise to gain trust and to lead our clients forward. Seek data, build knowledge: I use facts to guide my actions and decisions. Always strive, never settle: I act with agility and creativity, determined to stay one step ahead. Work as one: I deliver solutions that draw upon the full power and scale of Cognizant. Create conditions for everyone to thrive: I include, enable, and invest in everyone around me. Do the right thing, the right way: I always make the ethical choice.

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