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Customer Service Representative

1 month ago

Toronto, Canada Quarterback Transportation Full time

**At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.**

By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level.

We are looking for an outgoing, determined, and driven Customer Service Representative (Order Entry) to join our expanding team

**_
Hybrid Work Model_**

**Who Are We?**

Quarterback Transportation is a fast growing freight brokerage and third party logistics provider with offices in Toronto, ON and Cincinnati, OH. We have been considered one of GROWTH 500’s fastest growing companies for the past seven years. We specialize in arranging truckload shipments of dry, specialized, and temperature controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future

**Responsibilities**:

- Schedule appointments for a high volume of orders
- Update sales and dispatch teams with status of shipments
- Data management
- Meeting customers’ needs
- Sales and dispatch coordination

**Qualifications**:

- 2+ years customer service experience in an office environment is preferred
- Strong computer skills
- Personable over the phone
- Ability to work in a team environment
- Fast typing skills and excellent phone skills

**Perks of Working at Quarterback**:

- Comprehensive benefit package
- Growing, fast-paced company with opportunity for advancement
- Strong team oriented culture with numerous events organized throughout the year
- Game room
- Gym membership
- Hybrid model - 3 days in office/2 days WFH
- Quarterback Transportation is an equal opportunity employer committed to diversity and inclusion. Quarterback Transportation will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition Representative._

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