Client Support Officer

1 month ago


Ottawa, Canada The National Dental Examining Board of Canada Full time

The National Dental Examining Board of Canada (NDEB) is the organization responsible for establishing and maintaining a national standard of competence for dentists in Canada. Its mission is to serve the Canadian public, Dental Regulatory Authorities, and dental education institutions by ensuring a valid and reliable evaluation of competence for dentists in Canada.

We have a 14-month term position available on our Communications team in a Client Support role.

**KEY ACTIVITIES**
- Answer the telephone in a professional and courteous manner.
- Handle routine information calls and refer calls when appropriate.
- Coordinate with the Communications Officer on the development of standard responses.

**QUALIFICATIONS**:

- Fluently bilingual English and French - both written and spoken is preferred
- 1-2 years of Administrative, Reception, Customer Support, or related experience
- High degree of critical thinking skills
- Creative thinker
- High degree of accuracy and attention to detail
- Highly organized
- Strong communication and interpersonal skills
- Display initiative and collaboration skills
- Ability to handle highly confidential data with sensitivity and care

Accommodations will be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.

**Job Types**: Full-time, Contract
Contract length: 14 months

**Benefits**:

- On-site gym
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person



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