Customer Care Representative

3 weeks ago

Toronto, Canada Sonova Full time

Toronto, CanadaCustomer Care Representative
- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?_
- If so, we think you belong here at
- **Connect Hearing** as a
- **Customer Care Representative****Who we are**:

- Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.- Our Toronto
- **World of Hearing** clinic is a healthcare retail space designed around our clients’ desire to receive world-class hearing services and products. World of Hearing is the future of retail audiology; hearing healthcare comes together with technology and customer access to reduce the barriers that stop people from talking about hearing loss. We have created a uniquely empowering, educational, and technology-driven client journey, and we would like you to join us in delivering this exclusive experience.**Working Location**: Toronto, ON**Reporting to**: Regional Clinic Manager**A day in the life of a Customer Care Representative involves**:
- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs - don’t worry, training provided

**What you get in return**:

- Competitive Hourly Wage
- Full Benefits Package on Day 1
- Monday - Friday (business hours)
- 3 weeks vacations to start + birthday off
- Eligible for Quarterly Bonus
- Growth and development opportunities

**We'd love to hear from you if**:

- You possess strong communication and customer service skills
- You have experience or would enjoy working on and reconciling accounts receivable
- Your aligned with our value of helping others
- You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

**Don't think you meet the criteria?**
- If you’re willing to go all in and learn, we'd still love to hear from you-
**More About Us**:

- We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense._

Sonova is an equal opportunity employer

  • Customer Care Representative

    1 month ago

    Toronto, Canada MADISON HOMES HOLDINGS Full time

    Title Customer Care Representative Department Customer Care Reports to Manager, Customer Care General Description: The Customer Care Representative is responsible for caring for the needs of the Homeowners through the phase of Occupancy and Post Occupancy warranty needs. Directly supporting the Customer Care Site Office and working very closely with...

  • Customer Care Representative

    5 days ago

    Toronto, Canada Metro Full time

    Position Title: Customer Care Representative Requisition ID:  38144 Career Group (ADSP): Administrative Division:  Qc - Fidélité et engagement consommateur (80300529) Department: Marketing and e-Commerce Work Location:  METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province:  Canada : Ontario Position Type:  Permanent Joining our team has its...

  • Customer Care Representative

    5 days ago

    Toronto, Canada Metro Inc. Full time

    Position Title: Customer Care RepresentativeRequisition ID: 38144Career Group (ADSP): AdministrativeDivision: Qc - Fidélité et engagement consommateur (80300529) Department: Marketing and e-Commerce  Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND) Province: Canada : Ontario Position Type: Permanent    Joining our team has its...

  • Customer Care Representative

    4 days ago

    Toronto, Canada Metro Inc. Full time

    **Position Title**:Customer Care Representative **Requisition ID**: 38144 **Career Group (ADSP)**:Administrative **Division**:Qc - Fidélité et engagement consommateur (80300529) **Department**:Marketing and e-Commerce **Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND) **Province**:Canada : Ontario **Position Type**:Permanent **Joining our...

  • Customer Care Representative

    2 weeks ago

    Toronto, Canada Sonova Full time

    Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?  Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here at  Connect Hearing  as a  Customer Care Representative ! Who we are: Connect Hearing Canada is the largest and...

  • Customer Care Representative

    6 days ago

    Toronto, ON, Canada EightSix Network Inc Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Residential Customer Care Representative

    1 month ago

    Toronto, Canada Menkes Developments Ltd. Full time

    **Customer Care Representative Role - Ref #2023-724** **RESPONSIBILITIES**: Based at the Customer Care Site Offices for the two projects, the key responsibilities of this role are: - Perform Quality Assurance, Pre-Delivery, Delivery, 30-day, year-end and Warranty Service Inspections. - Provide follow-up and issue resolution with clients. - Make...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    7 days ago

    Toronto, ON, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Customer Care Representative

    1 week ago

    Toronto, ON, Canada L’OCCITANE Group Full time

    L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality,...

  • Bilingual Customer Care Representative

    1 month ago

    Toronto, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary POSITION TITLE: Bilingual Customer Care Rep REPORTS TO: CRM Manager LOCATION: Toronto Headquarters BAND LEVEL: 1 **Job Description**: About TTI Canada TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and...

  • Inside Sales Representative – Toronto

    1 week ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...

  • Customer Care Representative

    1 week ago

    Toronto, Canada Precise Parklink Full time

    Company Description: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners....