Box Office Cashier

3 weeks ago


Vancouver, Canada Bard on the Beach Shakespeare Festival Full time

Work Term: Seasonal
- Work Language: English
- Hours: 20 to 37.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Performing arts and theatre company
- Outdoor centre
- On-site customer service
**Tasks**:

- Process money, cheques and credit/debit card payments
- Tabulate total payment for goods or services required
- Receive payment for goods or services
- Calculate daily/shift payments received and reconcile with total sales
- Suggestive selling
- Greet customers
- Assist theatre patrons with seat selection
- Provide customer service
- Verify the age of customers when selling lottery tickets, alcohol or tobacco products
- Provide basic tourist information
- Process credit cards, vouchers and other payments
- Notify customers regarding account discrepancies
- Maintain accurate records
- Maintain and manage digital database
- Issue tickets
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Identify and communicate technical problems, processes and solutions
- Prepare and issue tickets and receipts
- Clean and maintain work space
- Handle cash transactions
- Supervise and co-ordinate activities of workers
- Assist clients/guests with special needs
- Train staff/workers in job duties, safety procedures and company policies
- Work with the marketing department to understand and communicate marketing messages to the field
**Computer and technology knowledge**:

- Electronic cash register
- Interac machine
- Database management
- MS Office
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Sitting
**Personal suitability**:

- Accurate
- Excellent oral communication
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?



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