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Bilingual (English-french) Customer Service Claims
1 month ago
IMMEDIATE OPPORTUNITY AVAILABLE
**Bilingual (English-French) Customer Service Claims Specialist**:
- Based in our Bowmanville Head office.
- + $19/hr to start and great benefits plus lots of extras.
- Monday to Friday, 9am to 5pm (40 hrs).
**Main day to day responsibilities**:
- Check in /communicate with customers to help resolve their claim/issues.
- Address and close open claims efficiently and in a time sensitive manner.
- Accurately and efficiently record required data in claims database.
- Build trust with retailers and consumers by resolving issues in a timely manner.
**You are the ideal person if you are**:
- Bilingual-French & English.
- Comfort/experience with Outlook and Excel would be beneficial.
- Great communicator who’s proficient in problem solving.
- Willingness to learn.
- Performance driven.
- Resourceful
- Ability to adapt quickly with great time management skills.
- Organized to meet deadlines & work well under pressure.
- Empathetic & patient with a passion for helping people.
- Amazing attention to detail.
- Thriving in a fast-paced fun environment and can put yourself in the customers shoes.
Training will be provided.
**Job Types**: Full-time, Permanent
Pay: From $19.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- French (required)
Work Location: Remote
