Collision Damage Appraiser/parts Coordinator

6 months ago

Amherst, Canada Centennial Auto Group Full time

Centennial Carstar Amherst is looking for an organized, motivated individual to join our team as Collision Damage Appraiser_

**NOW HIRING**: Collision Damage Appraiser/ Parts Coordinator

**LOCATION**: Centennial Carstar Amherst, Amherst, NS

**HOURS**: Monday - Friday 8am - 5pm.

**WAGES**: $40,000 - $50,000 salary per year + commissions and benefits (negotiable based on experience)

**THE PERFECT FIT**:
You’re an organized, motivated, detail-oriented, punctual, and people-focused individual who loves working with the public in a team setting. You have previous experience as an automotive appraiser, or experience in a similar field, and your mission is to always provide ultimate customer satisfaction.

**APPLICABLE SKILLS/ QUALIFICATIONS**:

- Extremely strong customer service and phone skills required
- Exceptional written, verbal, and computer skills
- Must be reliable and show initiative
- Professional personal presentation
- Applicant must be organized, capable of multitasking, prioritizing, working independently and under pressure in a fast-paced environment
- Valid driver’s license
- Possess technical knowledge of auto body collision and mechanical repairs
- Previous automotive appraiser experience is not necessary but considered a strong asset. Additional training will be provided.
- Thorough knowledge of Mitchell and Audatex electronic imaging/ estimating systems is considered a strong asset but not necessary.

**MAIN JOB TASKS & RESPONSIBILITIES**:

- **Collision Damage Appraiser**:
- Inspecting vehicles for collision damage and determining repair needs.
- Creating detailed appraisals with accurate repair cost estimates.
- Negotiate and maintain good working relationships with insurance companies and adjusters.
- Reviewing repair invoices and ensuring they align with estimates.
- Submit supplement requests to insurance companies for approval including photos, service invoices, parts invoices and supplement estimates.
- Staying updated on industry trends and guidelines.
- Providing excellent customer service and addressing inquiries.
- Communicating with technicians throughout the repair process.
- Maintaining accurate records of assessments and estimates.
- **Parts Coordinator**:
- Receive and label parts
- Verify parts by invoice
- Check all parts for damages to avoid delays
- Organize parts in an orderly fashion
- Keep parts area clean
- Process and track returns to confirm receipt of credit in a timely manner

**WHY WORK WITH CENTENNIAL**:

- Customer-centered culture
- Supportive and team-oriented environment
- Professional training and development opportunities
- Competitive wages
- Company matching RRSP
- Group health/dental/insurance coverage
- Employee discounts
- Opportunities for career advancement
- Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 45-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, eleven Carstar collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us._

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