Patient Care Coordinator

1 hour ago

Amherst, Canada The Snore Shop Full time

The Snore Shop Atlantic Inc. is part of Canada’s largest privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across the Maritimes. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a **Patient Care Coordinator**to join our team in our Amherst clinic.

Working closely with clinicians and colleagues, this role is accountable for the administrative duties involved in the day-to-day operations of the clinic and includes responsibility for patient flow from 1st point of contact with the clinic including everything from greeting patients, arranging, and conducting sleep studies to working with insurance providers to ensure timely processing of claims.

**Key Accountabilities**:

- General office administrative duties including managing appointments for patients and clinicians, processing doctor referrals, maintaining clinic inventory, etc.
- Guiding patient through initial sleep study trial including preparing trial equipment, educating patients on proper use of equipment, submitting reports to physician’s office, and following up with physicians.
- Overseeing patient account including initial set up, facilitating insurance claims, following up on warranty issues and processing accounts receivables.
- Perform data entry tasks.
- Confidentially manage patient accounts.
- Schedule patient visits and answer pre-visit questions, including billing questions.
- Discuss cost of service, insurance coverage, and payment options with the patient.
- Work as a team player to ensure each patient receives the best service possible.
- Maintain exam rooms for necessary supplies and materials. Ensure cleanliness.
- Schedule patient appointments and procedures according to established protocol.
- Greet patients and screen them for appropriate information.
- Inventory management (placing and receiving orders from vendors)
- Maintain/review patient records, charts, and other pertinent information.
- Respond to/refer incoming patient phone calls.
- Perform other related duties as assigned.

**Qualifications**:

- Post-secondary program in administration and/or have at least 1 year experience in a similar role
- Exemplary customer service skillset
- Quick learner with the ability to multitask, prioritize, and work under pressure, both independently and as a team member
- Strong interpersonal and organizational skills, with excellent verbal and written communication
- High accuracy and attention to detail
- Exceptional computer & data entry skills
- Additional languages are an asset

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- What are your salary expectations for this position?
- How did you hear about this role?

**Experience**:

- customer service: 2 years (required)
- administrative: 1 year (required)

Work Location: In person

  • Patient Care Coordinator

    3 weeks ago

    Amherst, Canada The Snore Shop Full time

    The Snore Shop Atlantic Inc. is part of Canada’s largest privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across the Maritimes. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...

  • Patient Care Coordinator

    24 hours ago

    Amherst, Canada Nova Scotia Health Authority Full time

    As a Healthcare Assistant, you will be responsible for ordering, stocking, and maintaining all supplies and equipment to meet the needs of patients in their designated work area.This role also involves providing indirect and direct support for patient care, which requires good judgment and demonstrated initiative. Effective communication skills are essential...

  • Patient Flow and Access Coordinator

    2 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    About UsNova Scotia Health is the largest provider of health services in Nova Scotia, offering specialized services to clients across Atlantic Canada. Our mission is to deliver exceptional healthcare through collaboration and innovation. As part of our team, you will contribute to achieving this goal by providing leadership and expertise in patient flow and...

  • Patient Flow Manager Lead

    44 minutes ago

    Amherst, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health is committed to providing high-quality health services across the province. As a Patient Flow Manager Lead, you will play a critical role in ensuring the coordination of safe and efficient patient care services within our facilities. This position requires strong leadership skills, as well as the ability to analyze...

  • Leader Patient Flow Operations

    4 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:150402** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Access and Flow Cumberland County** **Type of Employment**:Permanent** **Hourly PT** (**50%** FTE) x **1** position(s)** **Status: MGMT/NON-Union** **Management/Non Union** Position** **Posting Closing...

  • Leader Patient Flow and Operations

    2 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    Leader Patient Flow and Operations - Access and FlowReq ID: 198709Location: Northern Zone, Cumberland Regional Health Care CentreDepartment: OPNZ Access and Flow Cumberland CountyType of Employment: Permanent Hourly FT ( 100% ) x 1Management/Non Union PositionPosting Closing Date: 20-Mar-25Nova Scotia Health is the largest provider of health services in Nova...

  • Leader Patient Flow and Operations

    4 days ago

    Amherst, Canada Nova Scotia Health and IWK Health Full time

    Click here to apply as an internal applicant. Req ID: 198709Location: Northern Zone, Cumberland Regional Health Care Centre Department: OPNZ Access and Flow Cumberland CountyType of Employment: Permanent Hourly FT (100%) x 1 Management/Non Union PositionPosting Closing Date: 20-Mar-25Nova Scotia Health is the largest provider of health services in...

  • Leader Patient Flow and Operations

    4 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:198709** **Location**:Northern** Zone,**Cumberland Regional Health Care Centre** **Department**:OPNZ Access and Flow Cumberland County** **Type of Employment**:Permanent**Hourly FT** (**100%**) x**1** **Management/Non Union** P**osition** **Posting Closing Date**:20-Mar-25** Nova Scotia Health is the largest provider of health services in Nova...

  • Advanced Care Planning Facilitator

    3 weeks ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:143447** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Inspired Program CRHHC** **Type of Employment**:Permanent** **Hourly PT** (**20%** FTE) x **1** position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:28-Nov-22** Nova Scotia Health is...

  • Health Care Social Worker B

    4 weeks ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:184930** **Location**:Northern** Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Palliative Care Social Work CRHHC** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **CUPE** **Healthcare** Position** **Posting Closing Date**:3-Oct-24** Nova Scotia Health is the largest provider of health services in Nova...

  • Healthcare Operations Director

    2 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    About the OpportunityAs a Clinical Supervisor with Nova Scotia Health, you will play a crucial role in ensuring safe and efficient patient care services within our Northern Zone facilities. Reporting to the Patient Access and Flow Manager, your primary focus will be on coordinating responses to capacity/patient flow issues, emergency response, bed...

  • Clinical Supervisor

    2 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    Job DescriptionCompany OverviewNova Scotia Health is a leading healthcare provider in Nova Scotia, dedicated to delivering high-quality, safe, and cost-effective services to our patients and communities. We are proud to be a workforce that values diversity and strives to be representative of the people we serve.Key ResponsibilitiesLead the coordination of...

  • Care Team Assistant

    4 weeks ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:177546** **Company: Nova Scotia Health** **Location**:Northern** **Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Medical and Surgical Unit CRHCC** **Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing...

  • Care Team Assistant

    4 weeks ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:160986** **Company: Nova Scotia Health** **Location**:Northern** **Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Medical and Surgical Unit CRHCC** **Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **3** **position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing...

  • Care Team Assistant

    1 week ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:151622** **Company: Nova Scotia Health** **Location**:Northern** **Zone, **Cumberland Regional Health Care Centre** **Department**:OPNZ Community Transitions Unit - Cmb** **Type of Employment**:Casual** **Casual Relief** **(**3%** **FTE) x **5** **position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:Open Until...

  • Healthcare Operations Director

    5 hours ago

    Amherst, Canada Nova Scotia Health Authority Full time

    About the RoleAs a Patient Flow Manager Lead at Nova Scotia Health, you will be responsible for coordinating safe and efficient patient care services within our facilities. Your focus will be on responding to capacity/patient flow issues, emergency response, bed management, supporting staff, and addressing unanticipated operational challenges after...

  • Director of Health Services

    4 days ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:198762** **Location**:Northern** Zone,**Cumberland Regional Health Care Centre** **Department**:OPNZ Director CRHCC** **Type of Employment**:Permanent**Hourly FT** (**100%**) x**1** **Management/Non Union** P**osition** **Posting Closing Date**:12-Mar-25** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Health Care Social Worker B

    1 hour ago

    Amherst, Canada Nova Scotia Health Authority Full time

    **Req ID**:197237** **Location**:Northern** Zone,**Cumberland Regional Health Care Centre** **Department**:OPNZ Social Services CRHCC** **Type of Employment**:Permanent**Hourly FT** (**100%**) x**1** **CUPE** **Healthcare** Position** **Posting Closing Date**:25-Feb-25** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Family Medicine Primary Care Obstetrics

    2 weeks ago

    Amherst, Canada Nova Scotia Health Authority Full time

    Requisition ID: 34778 Opportunity Type: Permanent Estimated Annual Salary: 250,000 - 300,000 Type of Remuneration: FFS - Fee For Service Site Visit & Reallocation Allowance Programs: Relocation Program; Site Visit Program **About This Opportunity**: Services: - ambulatory care - anesthesiology - cancer and supportive care - cardiac respiratory...

  • Family Medicine Primary Care Obstetrics

    1 day ago

    Amherst, Canada Nova Scotia Health Authority Full time

    Requisition ID: 34778 Opportunity Type: Permanent Estimated Annual Salary: 250,000 - 300,000 Type of Remuneration: FFS - Fee For Service Site Visit & Reallocation Allowance Programs: Relocation Program; Site Visit Program Department of Health & Wellness Incentives: Family Medicine Bursary Program; Debt Assistance; Tuition Relief **About This...